TM Tacho Manager Terms and conditions

Terms and Conditions

These terms describe the basic conditions for using the Tacho Manager website, web app and mobile app.

Translations of this page are provided for convenience — the English version is the binding one.

1. Acceptance of the service terms

By registering for or using Tacho Manager, you agree to these Terms and Conditions and acknowledge the related privacy and cookie information published for the service.

2. Service scope

Tacho Manager provides tools for account registration, authentication, tachograph file upload, report generation, driver and vehicle administration, driver–company account linking, document storage with expiry reminders, push notifications, and mobile smart-card workflows where supported.

Optional modules extend the core service: payroll computed from card data, live GPS tracking, AI-assisted fuel ticket reading, a legal working-time registry, and transport orders with electronic consignment notes (e-CMR).

3. Optional modules and billing

Some modules are offered as paid add-ons or as part of subscription plans. Applicable prices, billing periods and activation options are shown inside the application before any purchase. Modules can be enabled or disabled per account according to the plan and settings in force.

4. User responsibilities

  • You must provide accurate registration and account information.
  • You are responsible for maintaining the confidentiality of your login credentials and recovery email access.
  • You must ensure that you are authorized to upload, process and manage the files and data you submit to the service, including photographs, documents and consignment data about third parties.
  • You must not use the service for unlawful, abusive, fraudulent or unauthorized purposes.

5. Uploaded files and generated output

Tachograph files, smart-card scans, fuel receipts and invoices, document and cargo photographs and related uploads may be transferred to the server and stored for processing. Tacho Manager may use those files to generate reports, compliance indicators, payroll figures, consumption statistics, planning outputs and related account information.

Where enabled by the service configuration, uploaded files may be stored in encrypted form.

6. Transport orders and electronic consignment notes (e-CMR)

  • Companies are responsible for the accuracy of the order and consignment data they enter; drivers and other parties are responsible for the check-ins, remarks and signatures they submit.
  • Signatures are captured on-screen together with the typed name of the signatory, an optional ID number, the device GPS position and a timestamp. Once a consignment note carries a signature its content is locked and protected by a tamper-evident fingerprint.
  • Each electronic consignment note carries a QR code with a unique, unguessable link that allows anyone holding it — typically roadside inspectors and the parties to the transport — to download the document without signing in. Treat that link like the document itself.
  • Signed consignment/control documents are retained for at least one year to meet transport-law retention duties; orders carrying such documents cannot be deleted during that period.

7. AI-assisted processing and computed figures

Fuel receipts and invoices may be read by automated (AI) extraction. Extracted values are proposals that the account holder must review and confirm; Tacho Manager does not guarantee extraction accuracy.

Payroll amounts, consumption statistics and similar computed figures are estimates derived from the available data and do not replace the employer's own payroll, accounting or legal obligations.

8. Availability and changes

The service may evolve over time and features may be changed, updated, restricted or discontinued. Access may also be suspended temporarily for maintenance, security, billing or operational reasons.

9. Account suspension or termination

Tacho Manager may restrict or suspend access where necessary to protect the platform, enforce these terms, respond to legal obligations or address misuse. Users may also request account deletion through the available support or verified deletion channels.

10. Privacy and data protection

Use of the service is also governed by the Privacy Policy and the Cookie Policy. Those pages describe how personal data may be processed and what rights users may have.

11. Contact

If you need contractual, privacy or support information, use the contact details published by the service operator in the live application or on the public legal pages.