Choose your account type to read the complete guide: every function and module, how to create documents and exports, and answers to frequent questions.
Signed in? The same guide is always available inside the app under Help in the left menu.
Register a company account to manage many drivers and vehicles. A new company account starts on the free plan; the Billing page shows which modules each plan includes.
When you register you pick a Registration type: Company or Driver. Choose Company if you manage several drivers or vehicles. A company account can hold many drivers and vehicles, receive their tachograph files and show reports and planning for the whole fleet.
A Driver account is meant for one professional driver. It holds a single driver and no vehicles. Your drivers can create one and link it to your company with your invitation code, so that you can see their uploaded files.
When the form is accepted, a green message appears with the link Back to sign in. The next topic explains what the message means.
After you press Register the page answers 'Registration received. Check your email and open the verification link to activate your admin account.' Your own account is the 'admin account' meant here. The message goes to your recovery email and the link in it works for 24 hours.
If the website has email verification switched off, the account is created at once and you see 'Registration completed successfully. You can now log in.' You can sign in straight away.
Instead of filling in the form you can press Sign in with Google on the registration or sign-in page. This works only when Google sign-in is set up for the website. Otherwise you see 'Google login is not configured.'
Your username is made from the first part of your Google email address, in lowercase. If that name is already taken, an underscore and a number are added, for example john_1. Your Google address becomes your recovery email. You can see both on Profile.
Every new company account starts on the free plan as soon as it is activated: when you confirm the email, or right after registering if verification is switched off. Google sign-up activates it at once. There is no trial period and no end date. Driver accounts are always free.
The free plan covers up to 2 drivers and 1 vehicle. The modules it includes are listed on its card on the Billing page, and the other add-on modules can be bought there. The DeCA module is free for every company account.
How to enter and leave your account, what to do when you forget your password, and what the sign-in screen offers.
Press Sign in with Google under the form. You are signed in when your Google account is already linked to an account, or when your Google address is the recovery email of an account. Otherwise the page Complete your account opens so that you can create a new account.
Under the form you find Have an invitation code? It shows a field called Invitation code with the hint 'Required for company tenant-user logins.' Press Hide invitation code to close it again.
Leave it closed for a normal company or driver account. It is needed only for team-member logins of a company.
A read-only example account with sample data lets you explore the app before you register.
The demo is a ready-made example account with sample data. You do not need to register. There are two demos: a company demo, which shows what you get as a company, and a driver demo, which shows the view of a single driver.
A yellow banner at the top says: 'Demo mode: this account is only for demonstrating the application and its data can change at any time.' The expiry dates in the sample data are moved forward once a day, so the examples always look current.
You can browse the pages, open driver and vehicle details and reports, look at the Notifications panel, and view the pages under Settings. On the settings pages you can look at the options, but nothing can be saved.
You cannot upload files, add, edit or delete anything, save settings, download files or ZIP packages, change a password, change the account type or delete an account. You cannot mark notifications as read either.
The header, the left menu, the notification bell, language and day/night switch, and how the app looks on a phone.
Press Settings in the sidebar to open or close the group. It holds:
The Pages group lists the information pages published by the website operator, for example Card Readers, Terms, Privacy Policy and Cookie Policy. Press one to read it inside the app. Right under the group you always find Help, the Help centre, even when there are no pages. The section 'Pages (legal and information)' explains who can open which page.
The bell in the header opens the Notifications panel on the right. The number on the bell counts the messages you have not read yet, and it shows 99+ above 99. The messages cover expiring cards and documents, uploads that are due, new infringements, your subscription and your own announcements.
Both choices are remembered on this device. The language is stored for one year. Before you choose, the app uses your device language if it is one of the seven, otherwise English. The theme follows the site default or your device setting until you choose.
On a large screen the sidebar is always visible. On a phone or a narrow window it is hidden to save space.
Coloured bars above the page content show the demo notice, the end of a free trial (older accounts only), a module that is about to end, a frozen account and the driver view. A highlighted greeting bar can also appear around public holidays. Each bar is explained in the section 'Notification bell and banners'.
A short path from a new account to a working fleet overview.
A driver can come into your account in two ways. You add the driver yourself with Add driver and upload the files, or the driver registers a driver account and links it to your company with your invitation code, found under Settings, then Link. Linked drivers send their files to you automatically.
Try the modules your plan includes on real data from the first day; the Billing page shows which ones they are and lets you add others. Switch a module on or off on the Modules page and open its page in the menu.
When your fleet grows beyond the free plan, choose a larger plan under Settings, then Billing. See the section 'Subscription, trial and billing'.
A short guided tour of the main screens that opens by itself on a newly registered account. You can skip it and replay it whenever you want.
The Quick tutorial is a window with six short steps for a company account. Each step explains one part of the app in two or three lines.
It opens by itself the first time you use a newly registered account, meaning an account created in the last 30 days. It does not open by itself in the demo or while a company is in the driver view.
The title bar shows 'Quick tutorial' and the step number, for example 'Step 2 of 6'. The steps are:
The Help centre holds step-by-step guides for company and driver accounts, a search box and a list of frequently asked questions. It opens inside the app.
Press Help in the left menu. It sits right under the Pages group and is always listed. The page, titled Help centre, opens inside the app, so you stay where you are.
There are two guides: Company account and Driver account. Press the one you want at the top of the page.
When you are signed in, the guide for your own account opens first and carries the badge Your account. Reading the other guide shows what a driver or a company sees.
At the end of the guide the section Frequently asked questions gathers short answers. They are grouped as Account & getting started, Files & uploads, Reports & rest rules, Documents & exports, Modules & plans and Privacy & data. Press a question to read the answer.
The Profile page shows your username and recovery email, lets you set the report timezone and manage the company data used on documents.
Press Profile at the bottom of the sidebar. The page is titled Account and has two tabs: Profile and Security.
The recovery email is used to recover access if you forget your password. It is also where the app sends the registration link, the code for changing the account type and the link for deleting the account.
The Report timezone is the timezone used when activity and infringement reports are drawn. You can choose Automatic (from IP location, default), UTC, Europe/Madrid (DST auto), Europe/Berlin (DST auto) or Europe/Bucharest (DST auto), then press Save. With the automatic option the timezone follows the location of your connection. When the connection does not report a timezone, Spain gives Europe/Madrid, Romania gives Europe/Bucharest and any other country Europe/Berlin.
The card Company data on the same tab holds the companies you issue documents for. It is only for company accounts. Adding, editing and deleting them, the default company and the assignment to drivers and vehicles are described in the section 'Company data and employer profiles'.
Change your password or switch a company account into a driver account. Closing the account is described in a separate section.
The card Switch account type on the Profile tab changes a company account into a driver account. The card says 'Switch this account to a driver account. A 4-letter confirmation code is emailed to your recovery address.'
A driver account holds one driver and no vehicles. Any active subscription plan on the account ends with the switch. After the switch your menu changes to the driver menu and company-only features such as Drivers, Vehicles and Modules are gone.
To close the account for good, open Profile, choose the Security tab and press Request account deletion. An emailed link confirms it. The steps, the conditions and what is removed are described in the section 'Account data and deletion'.
The Info page is the first screen of the company app. It shows which drivers and vehicles need attention: uploads that are due, cards and documents that are about to expire, rest planning, recent infringements and the payroll forecast.
Open Info at the top of the left menu. The page is calculated from the most recently uploaded driver and vehicle files, so it is only as current as your uploads. From top to bottom it contains:
The lists Driver files to upload soon and Vehicle files to upload soon warn you before a download becomes too old. A driver card file is due 28 days after the last upload and a vehicle file 90 days after the last upload.
A driver appears when the due date is 7 days away or closer (or already passed), a vehicle when it is 14 days away or closer. Badges are red when overdue or when there was never an upload, yellow when 3 days or less are left, and grey otherwise. The most urgent entries come first, and drivers or vehicles that never had a file are at the very top.
Driver cards/documents expiring first lists each driver's tachograph card and every other document registered for the driver (for example a driving licence) with its expiry date. Vehicle documents expiring first lists insurance, MOT and every other vehicle document that has an expiry date. Trailers appear here too, because their documents expire as well.
A document appears when it expires within 30 days or has already expired, with the most urgent first. This 30-day window is fixed too.
Each list shows its first 10 rows. When there are more, a line such as 'Showing first 10 of 14' appears together with a View all link that opens Drivers or Vehicles.
When nothing needs attention a list says so, for example 'No driver card uploads are due soon.' or 'No vehicle documents are expiring soon.'
If you have no drivers yet, the three tables say 'No drivers to plan yet.', 'No drivers to analyse yet.' and 'No drivers to forecast yet.' Add or link drivers first, then upload their files.
Three per-driver tables on the Info page show rest planning, the last 56 days of infringements and the payroll forecast at a glance. They refresh by themselves when drivers upload new files.
Driver rest planner shows one row per driver, with the newest uploads first. The figures are worked out from the driver's newest file. The card starts collapsed: click its header to expand it. While it is collapsed, the header shows the number of drivers and a yellow badge with the number of rows still to compute.
Each row starts with the driver's name (click it to open the full planner) and card number. The columns you can show are:
By default you see Last download, Status, Daily rest ends, Next weekly rest by and Next regular weekly rest by. A driver without a file shows 'No file uploaded yet.' and cannot be opened.
Summary shows what the driver did since the last 45-hour weekly rest, Working the driving and working-time counters with the deadlines for the next rests, and Rest the current rest with its earliest end times. The section 'Rest planner' explains each tab. The window has no Infringements tab: use Company infringements or the driver's reports for that.
Company infringements lists every driver with the number of infringements found in the last 56 days. It is always open and shows the drivers with the most recent infringement first.
No badge appears the first time a driver is calculated or while the count has not changed. A row that shows Compute instead of a number has not been calculated for the driver's latest file yet. Press it to calculate that driver. If you have no drivers the card says 'No drivers to analyse yet.'
Payroll forecast shows the current pay period of each driver. The whole card is hidden when the Payroll module is not active for your company.
By default the table shows Period, Days, Hours, Nights out and Total. Click a driver or Open to see the full calculation in a window titled 'driver name — Payroll Calculation'.
Working out a driver's figures means reading all of that driver's files, which takes time. So the tables show saved results and recalculate a driver only when something changed: a new file was uploaded, a legal option changed, a payroll setting changed or a new day began (the 56-day window moves with the date). One calculation fills the rest planner, the infringements and the payroll rows of that driver.
While the Info page is open and its browser tab is visible, the page checks for new uploads every minute. A driver with a new file is recalculated in the background, one driver at a time, and the rows update in place. You do not need to reload.
A small line with a circular arrow in each table header shows what is happening, for example 'Watching for new uploads · checked 14:32' or 'New data — computing Ion Popescu…'. Rows waiting for their turn say 'New upload — will be computed automatically.' The line is hidden on narrow screens.
With more drivers than fit on a page, a counter such as '1–10 of 24' and two arrow buttons let you move between pages.
Your columns, page size and whether the card is collapsed are saved to your login, so they follow you to other computers and phones. The rest planner and the payroll table each keep their own settings.
Reminders warn you about expiring cards and documents, overdue uploads, new infringements and the end of your subscription. You can switch each one on or off, set how early it appears and send it to your phone.
Reminders appear in the notification bell in the page header. If you use the Android app they can also arrive as push notifications on your phone. The Reminders page has no email option.
The settings are per account: what you choose here applies to your whole company account.
The Reminders page has one card per reminder. Every reminder starts switched on, with push on.
A reminder appears as soon as an expiry date is inside the Days before window and stays until the document is renewed. Example of a normal line: 'Ion Popescu: driver card expires in 12 day(s) on 14/10/2026.' For documents the line names the document, and for vehicles it names the registration, for example 'Insurance for vehicle 1234ABC expires in 20 day(s) on 02/11/2026.'
Once an entry is expired it says, for example, 'expired 3 day(s) ago'. In the bell the whole group turns red as soon as one of its entries is expired. The vehicle documents group (Expiry notifications) is the exception: it is always shown as a warning, never in red.
The driver card expiry date is read from the card file you upload. Other driver documents and vehicle documents (insurance, MOT...) are added on the driver's or vehicle's own page. A document without an expiry date never triggers a reminder.
Driver card files should be uploaded at least every 28 days and vehicle files at least every 90 days. Days before is how long before that limit the reminder starts. The age of the newest file is counted from its download date, which is read from the file name; if that is missing, the date of the last upload is used. With the default 7 days a driver reminder starts when the newest file is 21 days old. With the default 14 days a vehicle reminder starts when it is 76 days old.
On the day the limit is reached, and after it, the reminder turns red, for example 'The 28-day limit passed 3 day(s) ago.' A driver or vehicle that never had a file gets a red reminder asking for the first upload.
Driver infringements has no number of days. It appears when a driver's latest calculation shows more infringements in the last 56 days than before the newest file was added, for example 'Ion Popescu has 2 new infringements (5 total in the last 56 days).' It is always shown in red.
Subscription expiry warns before your plan ends: 'plan name expires in 10 day(s) on 12/10/2026. Renew soon to avoid interruption.' After the end date it turns red and asks you to renew the subscription to restore service. It only appears when your subscription has an end date.
Below the reminder cards, Custom announcements lets you show your own messages in the bell, for example 'Tachograph download day on Friday'. An announcement is visible while it is enabled and, if you set dates, between its start and end. It appears under the title Custom reminder, in the bell of your own account. It is not sent to the accounts of your linked drivers.
Push notifications are delivered by the Android app. Sign in to the app and allow notifications when it asks. The app then registers your phone automatically. If you refuse the permission, no push arrives.
Push is checked once a day. For each reminder that is enabled, has Push notification ticked and currently has something to report, the phone receives one notification with the reminder's title and its first two lines. The same notification is not repeated on the same day.
The bell in the page header collects everything that currently needs your attention, built from your reminder settings. You can mark items as read. Some account messages appear as bars at the top of the page instead.
When nothing is waiting, the panel says 'No notifications right now.' The list refreshes by itself about every two minutes while the page is open, and straight away after you mark items as read. A change you make on the Reminders page shows up at the next refresh.
Read items disappear and the badge counts only unread items. The read mark belongs to your login. It ignores the changing day counters, so a line that says 'expires in 12 day(s)' does not come back tomorrow as 'expires in 11 day(s)'. A different driver, vehicle or document creates a new item, and so does a change of wording such as 'expires in' becoming 'expired'. A read mark is forgotten after 180 days, so a problem that is still open appears again.
Each group in the bell follows one card on the Reminders page. A reminder that is switched off, or that has nothing to report, is not shown. The groups are:
Some messages are not in the bell. They appear as coloured bars above the page content:
The Other Settings page holds the legal and report options, the file formats for phone app uploads and linked drivers, and shows the report timezone in use. This section is the page reference; the legal rules are explained in the section 'Legal and report settings'.
As the page itself says, these options change EU 561/2006 and Working Time Directive (2002/15/EC) analysis results. All switches are off by default.
The group Legal rule options holds the three passenger transport switches, four optional Working Time Directive checks, the option for two consecutive reduced weekly rests in international goods transport and the night time window. All switches are off by default.
Phone app uploads (smart-card & vehicle) decides how tachograph downloads are saved when the phone app uploads them. In the list Preferred uploaded file format choose Auto, TGD or DDD.
Linked driver file format (company accounts only) decides how driver-card files are stored when they are synced from a linked driver's own account into your company. In Preferred linked-driver file format, Auto keeps the driver's uploaded format as it is. TGD or DDD converts files synced from linked drivers to that format.
At the bottom of the form the line Resolved timezone: shows the timezone used for dates and times in your reports and on the Info page, followed by '(auto-resolved)' or '(manual setting)'. You cannot change it on this page. Choose it in Report timezone on Profile, as described in the section 'Your profile'.
The new options apply to every analysis from then on. Open reports are refreshed. On the Info page the driver rows are recalculated with the new rules, so they can briefly wait to be computed, and infringement counts can go up or down.
The Drivers page lists every driver your company manages, including drivers who linked their own driver account. From here you add drivers, open a driver's page and keep driver records up to date.
Open Drivers in the left menu. You see one row per driver. At the top right you see the number of drivers (for example 12 total). Drivers who linked through their own driver account are in the list too.
Type in the search box (Search name, card or licence…) to filter the list as you type. Select the Card expiry or Last upload heading to sort by it, and select it again to reverse the order. Rows with an empty value always stay at the bottom.
Add a driver when you want to start collecting that person's tachograph files. You only need a name and the driver card number.
Card numbers are saved in capital letters without spaces. After you add a driver, upload the driver's card file: the licence number, birth date, card expiry and card generation are then filled in from the file. In the Android app you can also put a driver card in the card reader and select Download card on the Info page. A card that is not in your list yet is then added as a new driver, if your driver limit allows it and your list already has at least one driver.
Select a driver's name in the list. The heading shows the name and card number. For a linked driver you also see the badges Shared and Linked (or Unlinked when the driver has removed your company). Select All drivers at the top left to go back to the list.
Your list can hold three kinds of drivers.
If you change the card number, the driver's stored files move to the new number automatically, so nothing is lost. A new card number that another driver already uses is refused with This card number is already authorized.
The Edit driver window also holds company-only options. Some of them appear only when the matching module is active for your company.
You can delete only one driver per day. A second attempt on the same day is refused with Only one driver can be deleted per day.
In the list, a yellow badge marks a driver card that expires within 30 days and a red badge an expired card. The bell also warns you about expiring cards and about files that are overdue: a driver card file should be uploaded at least every 28 days, counted from the date of the driver's newest file.
Give each driver the truck they usually drive. The trailer linked to that truck in Vehicles comes with it, and several drivers can share one truck, for example a team.
Below the list the app can show the truck the driver's card was last used in, for example Last driven (card): 1234ABC on 03/10/2026, read from the newest uploaded card file. When that truck is in your fleet, press Assign to pick it. The app never changes the assignment by itself.
Keep each driver's licences and certificates with their expiry dates, so you are warned before anything lapses. The documents live on the driver's page.
A driver document is a named item such as a driving licence, CAP, tachograph card, medical certificate or ADR card. Each one can have an expiry date, free-text notes and up to two photos (front and back).
Find them on the driver's page, in the block above the files list. The heading shows how many documents the driver has, for example Documents (3).
Documents with an expiry date also feed your reminders: the bell shows a Driver document expiry group for the documents of all your drivers. Lead time and push settings are described in the section 'Reminders'.
Drivers with their own driver account can link to your company with an invitation code. Their tachograph files then reach you automatically, without anyone sending files by hand.
The driver starts the link, not you. You share your invitation code and the driver enters it in their own account. A driver account belongs to one professional driver. When that driver links to your company, a copy of the driver's record and stored files appears in your Drivers list. From then on, every file the driver uploads is copied to you automatically.
Renew the code when you shared it with the wrong person or you want to cancel an unused invitation. Drivers who are already linked stay linked.
A linked driver can share trip notes with your company. Sharing is off when a driver first links, and each driver decides per company. When the driver shares, a Trip notes card with the five latest notes appears at the bottom of the driver's page.
A driver can remove your company on their own Link page at any time. The driver and every file already copied stay in your Drivers list, but the badge changes from Linked to Unlinked.
The driver is no longer connected to your company, and your company disappears from the driver's own Link page. The record stays in your list as a normal driver that you manage yourself, together with the files already copied. You can edit it and upload files for it. If the driver wants to link again later, the driver needs your current invitation code.
A company account can use the app as one of its own drivers, for example when the owner also drives. You see what that driver would see and switch back with one click.
Some company owners drive themselves, for example a self-employed driver who also runs the company. The driver view lets you use the app as one of your own drivers, with the driver menu (Files, Documents, Trip Notes and so on).
You stay signed in to the same account. Nothing is swapped and nothing is lost: you only change the view.
Only your own drivers are listed. Drivers who linked through a driver account are not available in this mode. When you have none, the window says No internal drivers available. Add a driver record first; drivers linked to a driver account cannot be used.
Select Back to company view, either in the banner or in the top bar. The app reloads in company view.
Store the companies you issue registries and documents for (name, tax number, address), set a default and assign a company to each driver, truck and trailer.
Select Profile at the bottom of the left menu and stay on the Profile tab of the Account page. The Company data card is below your account details. It is for company accounts only.
A company profile stores the identity of one company: Company, CIF / NIF, Workplace, Address, Postal code, City, Country, Phone and Email. If you run more than one legal entity, keep one profile for each. The profiles are used on the Time Registry PDF, on vehicles, in the Global ZIP download and on your CMR and DeCA documents.
Press Delete on the line of the company and confirm. The drivers and vehicles that were assigned to it become unassigned.
Reports, the rest planner and reminders are calculated from the files you download from driver cards and tachographs. Upload them for a driver or a truck, one by one or several at once.
You can upload tachograph download files with the extension .ddd or .tgd, in capital or small letters. Each file can be up to 50 MB.
There are two kinds of file. A driver-card file is read from a driver's tachograph card and belongs to a driver. A vehicle-unit file is downloaded from the tachograph fitted in a truck and belongs to a truck.
The app looks inside the file to see which kind it is, so a file with an unusual name still works when its content is valid. Official names start with C_ for a driver card or V_ for a vehicle unit. A .TGD card name continues with the card number, the country, the date and the time. A .DDD card name written by this app continues with the date, the time, the country and the card number. A vehicle name continues with the registration, the country, the date and the time.
In the browser, a file can only be stored for a driver or a truck that is already in your account. Add the driver with Add driver on the Drivers page and the truck with Add vehicle on the Vehicles page, then upload as often as you need. The steps are described in the sections 'Drivers' and 'Vehicles: your trucks and trailers'.
Files are sent one after another, in the order you chose them. If one file fails, the others are still sent.
When you upload a single file and it works, the window closes by itself. With several files, or when something failed, the list stays on screen and a line such as '1 of 3 files failed.' appears. Click Done when you have read it.
Only vehicle-unit files are accepted. The registration found inside the file must be the truck's own registration, otherwise the upload is discarded. A driver-card file is answered with 'Only vehicle files (V_...) are accepted here.'
A driver who works through a linked driver account shows a link icon in the Drivers list. On the driver's page the name carries the badges Shared and Linked (or Unlinked).
Before a file is stored, the app compares it with the driver or truck you chose. These are the messages you can meet and what they mean.
For a truck, a file whose content is identical to a file already stored is refused as a duplicate. The message may appear as the code err_duplicate_vehicle_file_content instead of a sentence. A different file that has the same name is kept under a new name with a number, for example name (2).ddd.
For a driver, uploading a file with the same name again replaces the stored copy.
Reports, the rest planner and the Info page are calculated from the newest files, so they refresh after an upload.
A driver card file should be uploaded at least every 28 days and a vehicle file at least every 90 days, counted from the download date of the newest file. The bell and the upload tables on the Info page warn you before the limit. See the sections 'Reminders' and 'Info page (dashboard)'.
Bulk upload stores many files in one go. The app works out for each file whether it belongs to a driver or to a truck and finds the matching driver or truck for you.
The app sorts the files by the date written in their names, or by the last-modified date of the file on your computer when the name has none, and sends the oldest first, one at a time.
For each file the app reads the content. A driver-card file goes to the driver with the same card number. When there is none, the app tries the driving licence number found in the file. A vehicle-unit file goes to the truck with the registration found in the file.
Only drivers and trucks that are already in your account are used. Bulk upload never adds new drivers or trucks.
Once matched, the file is stored with the same checks and rules as a single upload.
A skipped or failed file never stops the rest of the batch. The final line counts the files that were uploaded, skipped and failed.
Every driver and every truck has a list of stored files. From it you open reports, download the original file, change its name between .DDD and .TGD, or delete it.
Open a driver from Drivers or a truck from Vehicles. The list headed Files with their number shows the stored files, newest first, with these columns:
The Drivers list and the Trucks tab of the Vehicles list also show how many files each driver or truck has and the download date of the newest one (columns Files and Last upload). A truck without any file carries the badge Files due. See the sections 'Drivers' and 'Vehicles: your trucks and trailers'.
The Reports button on the information card of a driver or truck opens the same menu for the newest file. The reports are described in the sections 'Driver reports' and 'Vehicle reports'.
You get the original .ddd or .tgd file under its stored name.
A stored file can change its name from .DDD to .TGD or the other way round. Only the name changes. The content stays exactly the same.
The file format for cards read with the Android app, for truck files saved from the phone and for the card files that linked drivers send you is set under Settings, then Other Settings, in the groups Phone app uploads (smart-card & vehicle) and Linked driver file format. See the section 'Other Settings (legal and report options)'.
Download all the stored files of one driver, one truck or your whole account as a ZIP, or rename a file on your own computer between .DDD and .TGD.
Both dates are needed, and From must not be after To. The range applies to the date saved with each file, which is normally its download date. When no file falls in the range, the app answers 'No files to download for that range.'
The Global ZIP download card on Tools packs every stored file of your account into one archive. It can be limited to one company and can add DeCA and eCMR PDFs. It is described in the section 'Tools: ZIP download, converter, bulk upload, trip calculator'.
Nothing is stored in your account. Only the name is rewritten to the official format, the content is not touched. Alternate card names such as C_YYYYMMDD_HHMM_name.DDD are converted to the official C_CARDNUMBER_COUNTRY_YYYYMMDD_HHMM.TGD format.
The Android app runs the same screens as the website and adds a USB smart-card reader, Bluetooth download from a tachograph and phone notifications.
The panel is at the top of the Info page. It is called Smart Card Reader, or Bluetooth / Smart Card Reader in app versions that support Bluetooth. It only appears inside the Android app and only when you are signed in with a real account. The read-only demo never shows it.
The panel checks for a reader regularly and opens by itself when a reader is plugged in. Tap its title to open or close it by hand. The status line shows 'Checking smart-card reader...', then a message such as 'Reader connected' with the reader's name, or 'No compatible smart-card reader detected.'
During the read the panel shows two bars: Overall progress and Current block. The block is named after the part of the card being read, such as Driver activity, Events, Faults, Vehicles used, Places or Border crossings. The status line moves through 'Reading smart card...', 'Saving a local copy...' and 'Uploading smart-card file...'.
The app saves a copy of the file on the phone before it uploads. On Android 10 and newer the copy goes to a folder called TachoManager inside the phone's Downloads folder. If the upload fails, the copy stays on the phone, so you can upload it later from the website.
When something fails, the line starts with 'Smart-card error:' followed by the reason.
On a company account the card goes to the driver in your Drivers list whose card number or driving licence number matches the card. Matching the licence number means a renewed card still reaches the right driver, and the driver's card number is updated.
If nobody matches, the app adds the driver from the file when your account has room for one more. When the driver limit of your account is reached, the upload is refused with 'Driver limit reached for this account.' followed by the allowed number.
After the match, the file goes through the same checks and rules as an upload in the browser.
The button Mark card as downloaded writes the current date and time into the last-download record of the card. When the driver is in your list, the same date is stored in your account as the driver's Last download.
The button is shown whenever a USB reader is connected and works once a card is inserted. The status line says 'Updating LastCardDownload...' and then 'LastCardDownload written successfully.'
Bluetooth needs app version 3.1.0 or newer. Older versions show no Bluetooth buttons. The Bluetooth buttons also stay hidden while a USB reader is plugged in.
The link Do you want help connecting to your tachograph? shows the same steps for VDO and Stoneridge. If nothing is found you see 'No tachograph found. Make sure you're in range, then try again.' Tap Disconnect to end the connection. Searching for a tachograph also asks for permission to show notifications.
The progress bars work as for a card. The vehicle-unit file is matched to a truck by the registration found inside it, with the message 'Downloading tachograph…' while it runs. If the buttons are grey, the tooltips say 'Connect a tachograph over Bluetooth' or 'Insert a card or connect Bluetooth'.
Turn any uploaded driver-card file into a report: infringements, activities, rest planning, work summary and more. You open them from the driver's page.
Every report is built from one tachograph file. You open it from the driver's page.
Infringements, Activities and Work summary show a date filter above the report.
Infringements opens on the last 56 days ending today. Activities opens on the last 14 days. Work summary opens with no limits. Rest planning and Speed report have no date filter.
Work summary adds up everything recorded in the file.
A doughnut chart shows how the tracked time splits between the four activities.
Activities shows the file one day at a time.
Below the day detail, Activities also shows the findings table Infringements (N) for the chosen period. It is the same table as in the Infringements report.
You can zoom the 24-hour timeline in on any day.
Under the timeline, collapsible sections list what the card recorded that day. A section appears only when that day has such records. Each title has a count badge. Click a title to open it.
The activity table also lists place entries, Border crossing rows and card events in time order. Entries that carry coordinates show a pin. Click the pin to open Location map.
A driver card does not store detailed speed. The Speed report therefore looks at the vehicles the driver used and reads the speed records from the vehicle-unit files you have uploaded for those vehicles.
You see Days with data, Peak max and Avg of daily avg, a row of day buttons, a line chart of Max km/h and Avg km/h for each minute of the chosen day, and a table with one row per day (Minute blocks, Max km/h and Avg km/h). Click a day button or a table row to show that day.
Map history shows on a map the GPS positions stored on the driver card. Choose it in the File reports window after you click a file name. The window opens on the last 24 hours and reads the driver's three newest files.
Reports are views on the screen. The app has no separate print or PDF button for them.
How the app checks driving time, breaks and rests against EU Regulation 561/2006 and what it shows when it finds a problem.
Infringements opens on the last 56 days ending today. It shows the day strip and timeline from Activities, with the findings table underneath.
The heading Infringements (N) counts the rows. A red badge shows the number of Violations. A green Clean badge and the line 'No infringements detected.' mean the period is clear.
Click any row to open that day in the timeline. The row of the day you are viewing is highlighted. The newest finding is listed first.
Every finding has one of four levels. The app sets the level from the kind of rule that was broken. The levels are aligned with the categories of Directive 2006/22/EC Annex III.
Some rows end with 'Possible fine:' and an amount. It is an indicative range based on Spanish fine bands: EUR 301-400 up to 20 percent beyond the limit, EUR 1,501-2,000 more than 20 percent beyond it, and EUR 3,301-4,600 more than 50 percent beyond it.
It appears only on findings for the 4 h 30 break, driving over 10 hours in a period, driving over 56 hours in a week, driving over 90 hours in two weeks, a daily rest that is too short or too late, and a weekly rest below 24 hours. In Spanish and Romanian the sentence is translated. In the other languages it stays in English.
These checks follow Regulation (EC) No 561/2006.
Two findings are about what was entered on the tachograph, not about hours.
Shows how much driving and working time a driver has used, when the next rest must start, and the earliest end of the rest in progress.
The planner works from the file and from the current time, so it tells you the situation now, not on the day the file was downloaded. On Info it uses the driver's newest file. If the file ends more than a week before today, the planner works as of the last recorded activity.
Summary is the tab that opens first. It lists what the driver did since the last weekly rest of at least 45 hours.
If the data holds no 45-hour break, the tab says 'No 45h break in the available data — showing everything recorded.' If nothing was recorded since the last weekly rest it says 'No activity since the last weekly rest.'
Working answers two questions: how much has the driver used, and when must the next rest start? Times are shown as hours and minutes.
Rest works while the driver is resting. When the planner cannot treat the driver as resting, the tab says 'Last activity is not rest. Rest projections are shown when current state is rest.' This mostly happens when the file ends more than a week before today and its last activity is not a rest.
The Reduced Weekly (24 hours) line turns yellow when the last weekly rest was reduced. A 24-hour rest is then possible only if a 45-hour rest can still follow in time, and a note gives the deadline. The line turns red and struck through when the next weekly rest has to be a regular 45 hours.
When a weekly rest was shorter than 45 hours, the missing hours must be taken back in one block, attached to another rest of at least 9 hours, before the end of the third week after the week of the reduction.
Switches that change how infringements are analysed and which extra checks are included in every report of your account.
These settings belong to the whole account. They apply to every driver and to the figures on Info.
Four extra checks from the Working Time Directive 2002/15/EC are under Legal rule options. All four are off by default. Working time counts driving and other work only. Breaks and availability do not count.
Under Night time window (Directive 2002/15/EC, Art. 3(h)), choose when night starts (00:00 to 03:00) and ends (04:00 to 07:00). Use the period your national law defines, at least four hours between 00:00 and 07:00. For example Spain 00:00 to 07:00, Germany and the UK 00:00 to 04:00.
Three switches describe passenger transport: Passenger transport by bus, Single occasional passenger service and Journey form available on board.
Only when all three are on, and only for activity on or after 22 May 2024, the analysis applies the passenger-service derogations of Regulation (EU) 2024/1258:
The option International goods transport: allow two consecutive reduced weekly rests (Reg. 2020/1054, Art. 8(6)). is for drivers in international carriage of goods who take their rests outside the country of establishment.
When it is on, two reduced weekly rests in a row are accepted if there are at least four weekly rests in any four consecutive weeks, two of them regular. Both reductions must be compensated in one block before the next weekly rest.
Times in reports, the start of each day and the start of each week (Monday 00:00) use the report timezone. You choose it in Report timezone on Profile, as described in the section 'Your profile'. The line Resolved timezone: at the bottom of the Legal & report settings card shows which zone is in use.
A public page that reads one tachograph file without signing in. It is handy for a quick look at a file from someone who is not in your account yet.
The Free file inspector lets anyone read a driver-card or vehicle-unit file on the spot. You do not need an account.
In Vehicle unit mode one upload gives you the tabs Overview, Speed, Over-speeding, Faults & events and Activities.
The Vehicles page is the register of your fleet. Add every truck and trailer, keep their details up to date and open a vehicle to reach its tachograph files, reports, documents and log.
Open Vehicles in the left menu to see all the trucks and trailers of your company account. A truck can hold the files downloaded from its tachograph. Every vehicle, truck or trailer, can also hold dated documents such as insurance, and a log of the work done on it.
The top of the page shows how many vehicles you have, for example 12 total, and the Add vehicle button.
The list has two tabs, Trucks and Trailers. Each tab shows how many vehicles it holds, and the page opens on Trucks. Click a registration to open that vehicle. Until you add your first vehicle the page says 'No vehicles yet.'
Auto-fill only reads the file. It does not save the file and does not create the vehicle. After you add the truck, upload the file on the truck's own page. The auto-fill box appears only when you add a truck, not when you add a trailer or edit a vehicle.
Auto-fill accepts a .ddd or .tgd file downloaded from a vehicle unit, up to 50 MB. A driver-card file is refused with the message 'Only vehicle files (V_...) are accepted here.'
A truck has a tachograph, so it has files and reports. A trailer has no tachograph, so it only has documents and a log. You can link a trailer to the truck that pulls it. Add the trailer first, then link it.
To stop file-upload reminders for a truck you no longer use, open it, press Edit and tick Disable upload reminders for this vehicle. The truck then drops out of the upload reminders and out of the Vehicle files to upload soon table on Info.
If you have the Fuel tickets module, tick Sold/Retired as well. The truck is hidden from the Fuel tickets truck list, gets the Sold/Retired badge in your list and moves to the end.
Open a truck to see its tachograph details, upload the files you download from the tachograph, and download, convert or delete them.
Click a registration in the Vehicles list. The link All vehicles at the top takes you back.
The card at the top of a truck page summarises the truck. The values marked below are read from the newest file you uploaded, and the app names that file at the bottom of the card. A value is shown only when the file contains it.
The button Reports on the card opens the reports for the newest file. It is greyed out until the truck has a file.
Open the truck and press Upload next to the Files heading, choose one or several .ddd or .tgd vehicle-unit files and start the upload. Only vehicle-unit files are accepted, up to 50 MB each, and the registration in the file must be the truck's own. Their names usually look like V_4679MZH_E_20250602_1342.TGD. A trailer page has no Upload button, because trailers have no tachograph.
After a successful upload the app updates the Last upload date and, when the file has one, the last odometer reading. If the file gives a next calibration date, it also creates or updates the document Tachograph calibration (see the section 'Vehicle documents and expiry reminders').
The Files list shows every stored file, newest first, with the columns Name, Date, Size and Actions. Size is hidden on narrow screens. Click a file name to open its reports.
Press Download all in the header of the Documents block to download the original files of the truck as one ZIP. The button appears only when the truck has files. The date range, the quick buttons and the file name are described in the section 'ZIP downloads and the filename converter'.
A vehicle file should be uploaded at least every 90 days: the due date of a truck is the date of its newest file plus 90 days. Reminders start 14 days before by default, continue after the limit has passed and also cover a truck with no file at all. Set the lead time in the card Vehicle upload under Settings, then Reminders.
Open a stored vehicle file as an on-screen report: daily activities, speed, over-speeding, faults and events, all the stored data, and a map of the route.
Reports are built from the stored file each time you open one, and they are shown on screen. There is no PDF button on the vehicle report pages. To keep a record, download the original file. Times are shown in the report timezone of your account.
This report shows what the tachograph recorded day by day: Driving, Other Work, Availability and Break/Rest, drawn on a 24-hour timeline for each day.
Under the timeline, the report adds sections for the selected day. A section appears only when the file has data for it: Odometer at Midnight, Place entries, GNSS Places (satellite positions), Over Speeding Events, Event Data, Fault Data, Driver Sessions (who inserted a card and from when to when) and Card events.
The report summarises the detailed speed records of the file with three figures: Days with data, Peak max and Avg of daily avg. Below them you pick a day to see a line chart of Max km/h and Avg km/h for every minute of that day.
A table lists each day with its number of Minute blocks and its maximum and average speed. Click a row to load that day in the chart.
When the file holds over-speeding control data, four figures come first: Overspeed events since last control, Stored records since control, First since and Last control. A table follows with the type, purpose, begin, end, Max km/h, Avg km/h, driver card and Similar of each stored event. Without events the page says 'No over-speeding events.'
The report has two tables, Events and Faults, newest first. Each row has a type, a purpose such as Active or ongoing, a begin and an end time. Events also show Similar. If the file has none, the page says 'No events or faults in this file.'
This report lists the data the app read from the vehicle unit, in cards called Overview, Technical and, for newer tachographs, Card data. Use it when you need a detail the other reports do not show. If the file has no vehicle-unit data, the page says 'No vehicle-unit data in this file (driver-card or Gen1 file).'
Map history also exists for trucks. Choose it in the File reports window of any vehicle-unit file. It plots the position records stored in the truck's newest files, at most three, and is described in the section 'Route history and location maps'.
With the GPS Tracking module you can see where a truck is right now: click the red pin next to its registration in the list, or press Live location on the truck page. The tracker must first be mapped to the truck. Setting up the trackers and reading the live map are described in the section 'GPS Tracking module'. The button is not available in the public demo.
Keep insurance, inspection and other dated papers for every truck and trailer, attach the scans, and get warned before something expires.
Every vehicle page has a block called Documents with the number of documents in brackets. A document has a name, an optional expiry date, optional notes and any number of attached scans or PDFs. Use it for insurance, inspection, tax, service or anything else with a date.
It works the same for trucks and trailers.
The 30-day limit of the colours is fixed. It does not depend on your reminder settings.
When you upload a vehicle file that contains a next calibration date, the app creates a document named Tachograph calibration with that date. Each later upload with a new date updates it in place, and it keeps the scans you attached.
Documents of trucks and trailers that expire soon or have already expired are reported in three places.
A notebook for every truck and trailer. Write down the work that was done or any note you want to keep, with the date and who wrote it.
The card Vehicle log sits on every vehicle page, under Documents. Each entry is free text. Typical entries are a service, a repair, a tyre change or a note about damage. A number next to the title shows how many entries the vehicle has.
The app adds the date and time and the user name of the person who wrote it. An entry can have up to 4000 characters, and a longer text is cut off.
The card shows the newest 5 entries. When there are more, press Show all 12 entries (the number is your total). A window opens with 10 entries per page, the total, and arrows to move between pages.
The Tools page gathers four helpers: a trip calculator, a tachograph filename converter, a download that packs your files into one ZIP archive and a bulk uploader.
Open Tools in the left menu. The page shows up to four cards, one under the other: Trip calculator, Filename converter, Global ZIP download and Bulk upload.
The Global ZIP download card packs the tachograph files stored in your account (driver-card files and vehicle-unit files) into a single archive. Use it when you want a copy of everything outside the app.
The dates select files by the day they were uploaded to Tacho Manager, not by the date written inside the tachograph file. The ZIP covers the drivers and vehicles of your own account. Drivers that are linked to a driver account are not included: download their files with Download all on the driver's page.
Once you have created at least one company profile, the card shows a Company menu above the dates. You create the profiles with Profile at the bottom of the left menu: the Company data card is on the Profile tab.
A file belongs to the company that is assigned to its driver or vehicle. Assign a vehicle's company with Company in the vehicle's edit form. A driver's company is set with Company (Time Registry) in the driver's edit form, which only appears while the Time Registry module is active. When you pick a company, the archive name ends with the company name (or with no_company for Without company).
When they apply to your account, two tick boxes appear: Include DeCA documents and Include eCMR documents, each with the number of documents that can be exported. The DeCA box needs the DeCA module (free). The eCMR box needs the Work module.
The Filename converter card changes only the name of a .ddd or .tgd file from your computer to the other naming convention, for example from C_[card number]_[country]_[YYYYMMDD]_[HHMM].TGD to the .DDD layout. The contents stay exactly the same and nothing is stored in your account.
Bulk upload stores many .ddd and .tgd files in one go. You do not choose a driver or vehicle first: the app reads each file and attaches it to the matching driver or vehicle of your account. A frozen account cannot upload, and the read-only demo does not show the card.
The Trip calculator gives a quick estimate of the diesel needed for one trip and what is left of the trip price. It runs in your browser. Nothing is saved or sent.
DeCA is the electronic control document for national road transport in Spain (Orden FOM/2861/2012). You create it, issue it and share the PDF with its inspection QR code. It is free for every company account.
DeCA stands for Documento Electrónico de Control Administrativo. The app describes it as the Electronic Administrative Control Document of Orden FOM/2861/2012, and says it is mandatory in electronic format from 5 October 2026 for national road transport. The PDF carries a QR code for roadside inspection.
The table has the columns Reference, External reference, Route (origin to destination), Date (the transport date), Status and Actions. It shows your 300 most recent DeCA documents.
A new form starts with today's date as Transport date. The carrier name and VAT/NIF are pre-filled with your company details when your account has them stored, so check them.
If your account has more than one company profile, a Company (effective carrier) menu appears at the top. Picking a company fills in the carrier name and VAT/NIF.
Issuing turns a draft into the official document. It receives a reference number, a public link and the QR code.
These fields must be filled in, otherwise the app refuses and answers 'Missing mandatory data:' followed by the names of the empty fields: Contractual loader — name, Loader — VAT/NIF, Loader — address, Effective carrier — name, Carrier — VAT/NIF, Origin, Destination, Nature of the goods, Weight (kg), Transport date and Tractor plate.
The reference is your carrier VAT/NIF (letters and digits only, in capitals) followed by -DeCA-, the year and a running number, for example B12345678-DeCA-2026-1. Each new DeCA gets a number one higher than the highest one already used, and the count does not restart each year. When the VAT/NIF is empty, an account code is used in its place.
If you use the Work module, a DeCA can be pre-filled from an order, so you do not retype addresses and plates.
If every mandatory field is already filled, the DeCA is issued straight away. Otherwise it stays a draft and you complete it in the form that opens.
The PDF is an A4 form titled 'Carta de porte'. It shows the reference, the status and the version, the transport date and the QR code. Below come the loader (name, VAT/NIF, address), the carrier (name, VAT/NIF, plate, trailer, driver and driving licence number when known), the consignee text from Destination, the nature of the goods, the gross weight, the place of reception from Origin, and the observations.
Once the DeCA is issued, a second page called 'Histórico / Traceability' lists the issue and every later change or cancellation, with times in UTC.
The DeCA PDF is always in Spanish, with the status also shown in English, whatever language the app uses.
Pick a person in the Driver menu at the top of the form. The menu lists the drivers of your account.
A new DeCA form has the button Add DeCA from CMR. It reads a CMR you received, for example the CMR of a customer, and fills the DeCA for you. The button is only in the form of a new DeCA, not when you edit one.
Loaders you work with often can be saved, so you do not retype their name, VAT/NIF and address. The saved loaders appear in the loader name list of the DeCA and eCMR forms.
A stand-alone eCMR is a CMR consignment note that you fill in directly, without a transport order. You issue it, a driver can sign it on a phone, and you share the PDF with its QR code.
The Work module can create a CMR inside a transport order (see the section 'Work: transport orders and eCMR'). The stand-alone eCMR is a separate list of notes that are not tied to any order. The app describes it like this: fill the boxes, issue and share the PDF with its inspection QR. Issued notes stay editable with the same address and QR.
The table has the columns Reference, Route (sender to place of delivery), Date (the day the note was created), Status and Actions. It shows your 300 most recent notes.
A new note starts with today's date in 21. Established on and in Transport date, and with your company name in 16. Carrier. Choosing a company in Carrier — company profile fills box 16 with that company's name, address, postal code, city, country, CIF and phone.
These boxes must be filled in: 1. Sender, 2. Consignee, 3. Place of delivery, 4. Date and place of handover and 21. Established on.
Issuing gives the note a reference, a public link and the QR code. The reference starts with your company VAT number when it is stored in your account (otherwise with an account code), then -CMR-, the year and a running number, for example B12345678-CMR-2026-1. The CMR number printed on the form is the same as the reference.
Pick a person in the Driver menu at the top of the form. After you issue the note, the driver finds it under Work, in the My eCMR button of their own account, and can sign it there. The driver account must be linked to your company.
A CMR created inside a transport order is kept with that order, not in the eCMR list. Open Work, click the order and press Issue eCMR. The boxes, the signatures, the locking and the PDF of that CMR are described in the section 'eCMR consignment note for an order'.
For a national transport in Spain, one eCMR can also be the DeCA, so the driver carries a single document. Tick This eCMR is also the DeCA (unified document) and fill in the DeCA particulars: the contractual loader, the effective carrier's VAT/NIF, the plates, the date, the goods and the weight. The option is not available for international transport.
A complete list of the documents, archives and codes you can create in the app, who can create each one, where to find it and in which language it comes out.
The app creates five kinds of PDF. The DeCA, eCMR, CMR and load order PDFs open in the app's own viewer, with Download, Share, page arrows and zoom buttons. The time registry PDF is saved directly by your browser.
Reports, infringements, the rest planner, payroll, GPS tracking and fuel tickets are shown on screen. The web app has no PDF, CSV or Excel export for them.
The Documents cards on a driver's or vehicle's page keep photos and files of documents such as insurance or licences, with expiry dates for reminders. They store what you upload and do not create new documents.
The Work module is where you create transport orders, send them to your linked drivers, follow their loading and unloading check-ins, and produce the CMR consignment note and PDFs.
Work is the page for dispatching. You create a transport order with loading and unloading stops, assign it to a driver, and follow it until the last stop is done. The driver works the order from the phone: accepts it, checks in at each stop, takes photos and signs the CMR on the screen.
Open Work in the left menu. It sits right under Info. The buttons at the top of the page are:
Until you create the first order the page says 'No transport orders yet. Create the first one with 'New order'.' After that you see a table with the columns Ref., Title, Driver, Next stop and Status. The Driver column shows the driver's card number. Next stop shows the first stop that is not checked in yet. At the end of each row there are three buttons: Documents, a pencil to edit the order, and a slash icon to cancel it. Click an order title to open the order page.
Type in Search… to filter by reference, title, truck, trailer, driver card or place name. Sort with Newest first, Oldest first, Reference or Status. The counter on the right shows how many orders match out of the total.
The status changes by itself. The first check-in moves an order from Assigned to In progress, and the last check-in makes it Completed.
Create a transport order with its stops, assign it to a linked driver, edit it while it runs, and cancel or delete it.
Under the order details there is a section called Load order (transport contract). What you type here is printed before the stop list on the load-order PDF.
Stops are numbered in the order of the list, for example 1. Loading, 2. Unloading. The driver sees them in that order and can check in on any stop that is still open.
The map is OpenStreetMap. If the stop has no pin yet, the map opens zoomed out on Spain. If it already has one, the map opens there. Cancel closes the map without changing the stop.
The pin has two uses. The turn-sign button next to the stop (tooltip Navigate to this stop) opens directions to it, and every check-in is compared with it.
Choose the driver in Assigned driver. The list contains your linked driver accounts only, shown as name and card number. The first entry, — not assigned —, leaves the order without a driver.
When you save with a new driver, an order that has not started becomes Assigned and an Assigned entry is added to the activity log. The driver's Tacho Manager Android app, if notifications are allowed, receives a notification titled New transport order. It says that your company assigned the order and tells the driver to open Work. The text comes in the driver's own language.
Every change made after the order was created is written to the activity log as Order modified, listing the parts that changed, for example the title or the stops.
Cancel order is the slash icon in the list, the button on the order page, and the button in the editor. You are asked to confirm. The order stays in your history marked Cancelled and cannot be reopened.
Delete is the red button in the order editor. It removes the order together with its stops, check-ins, photos and CMR. A DeCA that was made from the order is not removed; it stays in the DeCA list.
See where each order stands, read the check-ins with their GPS position and distance flags, and look at the photos the driver took.
Click the title of an order in the Work list to open it. The page shows:
The driver checks in each stop once: Loaded at a loading stop, Unloaded at an unloading stop. A check-in records the time, the driver's remarks and, when the phone could provide it, the GPS position. It also marks the stop as done.
You can also check in a stop yourself from the order page, for example if the driver cannot: press Loaded or Unloaded on the stop, write optional Remarks / reservations (optional), and press Confirm check-in. It is recorded under your user name and uses the location of the device you are working on, not the truck's position.
The Activity log lists everything that happened on the order, each line with date and time. The entry types are Assigned, Accepted by driver, Loaded, Unloaded, Photo added, CMR signed, Order modified and Cancelled.
A pin icon at the end of a line opens a map with the recorded position. Entries without a position have no pin.
When a stop has a map pin and the check-in has a GPS position, the app measures the straight-line distance between the two. If the phone was more than 2 km from the pin, the log line gets a yellow warning badge with the distance in km. Hover over it to read 'Check-in was … km away from the declared stop location.'
After you assign an order, the driver sees a banner with the button Accept order until the first check-in. When the driver presses it, the log shows Accepted by driver with the time and, if available, the position.
Photos appear as small pictures under the stop they belong to. Click one to open it full size in a new tab. Each photo adds a Photo added line to the log.
The driver adds them with the Photo button on the stop. You have the same button on the order page. Photos can be JPEG, PNG or WebP, up to 10 MB each. The Photo button disappears once the order is completed or cancelled.
The app waits up to 15 seconds for the phone's position. If it cannot get one, for example because location access is blocked or there is no signal, it asks 'Could not get the device location. Check in without GPS?'. If the driver continues, the check-in is saved without a position. There is then no pin in the log and no distance check.
Fill in the numbered boxes of the CMR for an order, then have it signed on the driver's phone. The content locks with the first signature.
The CMR is the road consignment note. In Work, each order can have one digital CMR with the numbered boxes of the standard form. You fill it in; the sender, the driver and the consignee sign it on the screen of the driver's phone.
These boxes are prefilled from the stops: 1. Sender from the first loading stop, 2. Consignee and 3. Place of delivery from the last unloading stop, 4. Date and place of handover from the first loading stop and its window start, 21. Established in from the first loading place, 21. Established on with today's date, and Carrier reference with the order reference.
To open the form again later, press Sign CMR on the order page. Saving changes to an existing CMR adds an Order modified line to the log.
At the top of the form you can type the CMR Nr and tick International transport. The tick switches the printed form from National to International. The link Hide boxes or Edit boxes collapses or opens the boxes.
The CMR of an order has the same numbered boxes as the stand-alone eCMR: parties and places, carrier side, goods lines, dangerous goods, instructions, payment and closing boxes. They are listed in the topic 'Fill in a new eCMR' of the section 'Stand-alone eCMR (CMR without a transport order)'. In the CMR of an order many boxes are already prefilled from the stops, as described above.
If you have saved company data under Profile, then Company data, a list called Carrier — company profile appears above the carrier box. Choose a profile to fill 16. Carrier with its name, address, postal code, city, country, tax number and phone. Choose '— select a company profile —' to type the carrier yourself.
The CMR has three signature roles: Sender, Driver (carrier) and Consignee. Each role signs once. On the driver's phone all three can be signed. From your desktop you can sign only as the Sender.
A signed role shows the time, the signer's name and any remarks. The Sign buttons next to Driver (carrier) and Consignee are visible, but if you press them from your desktop the app answers that this signature is collected on the driver device. The remarks of the sender and the driver are printed in box 18, and those of the consignee in box 24.
Until the first signature, you can edit the boxes and press Save CMR as often as you like. After the first signature the content is locked and the form says 'The CMR content is locked because it already carries a signature.'
Open and download the load order and the CMR as PDFs, share the CMR with its public link, and start a DeCA from an order.
PDFs open in a viewer inside the app, with page arrows, zoom buttons and Fit width. At the top of the viewer there are Download and Share. Download saves the file under the title shown at the top of the viewer.
Share passes on the public link of the document when it has one, as the CMR does. Otherwise it shares the document address, which needs a login to open. On a phone it opens the share menu of the phone.
The load order is the transport-contract sheet of an order: the transport conditions come first and the stop list comes at the end. It is separate from the CMR and the DeCA. Open the order and press PDF at the top right.
The headings come out in the language set for your company account, English if none is set. The status, the event names and the column heads of the activity log are printed in Spanish and English together.
Press CMR PDF on the order page. You can also press PDF inside the CMR window, or Documents in the list and then View PDF.
The QR code on the CMR PDF opens the current CMR as a PDF without a login, so an inspector can scan it. The same link is shown in the CMR window (open it with Sign CMR) under Public inspection link (QR on the PDF), with a button to copy it. In the Documents window of the list, the QR icon opens the link.
With the first signature on the CMR of an order, the app stores a SHA-256 fingerprint of the CMR number and box content. Every time that PDF is made, it is checked against the fingerprint. The control strip then prints 'integrity verified', or a warning that the content differs from the signed version.
Press Documents at the end of an order row. The window lists what exists for that order: the CMR with its number, a QR icon for the public link and View PDF, and the DeCA with its reference, a status badge if it is not issued, and View PDF. If nothing exists you read 'This order has no generated documents.'
DeCA is a separate document with its own DeCA list, free for every company account. On an order, Issue DeCA creates a DeCA prefilled from the order, or opens the one that already exists: an order has one DeCA. The order page then shows a button with the DeCA reference, its version and its status.
Payroll turns each driver's tachograph card files into a pay forecast: a base salary plus kilometres, hours, nights away and weekly rests, at the rates you set. You configure it once and review every driver day by day.
Payroll reads the driver-card files you have already uploaded and works out what each driver should be paid for the current pay period and for earlier ones. You see the result on screen, day by day, as a pay forecast.
A forecast has two parts. Base is a fixed amount per pay period. Extras is the sum of all the daily amounts on top of it: kilometres, worked hours, nights away from base, weekly rests and any manual extras you add. Total amount is Base plus Extras.
Everything you set under Settings, then Modules, then Payroll Calculation: pay period, base salary, payment variants, rates, origin and the notice drivers see.
The switch Enable payroll calculation module turns payroll on or off for your whole company. Switch it off and the Payroll forecast table disappears from Info, Payroll disappears from the file reports, the payroll switches disappear from the Edit driver window, and your drivers no longer see their payroll page. Your other settings are kept.
Under Payment variant, tick every way of paying that applies. The amounts of all ticked variants are added up for each day.
Under What counts as work, tick the activities that count towards hours: Driving, Other work and the third option, for breaks shorter than 15 minutes (its label starts with Breaks and ends with 15 min). Availability, longer breaks and rests never count. A new account starts with all three ticked.
The origin tells payroll when a driver is away from base.
The rules the calculation follows: which hours count, how kilometres are measured, when a night counts as outside origin, weekly rests, the daily cap, the base salary and the pay periods.
Every day of a pay period goes through the same steps. A day is a calendar day counted in UTC.
The period total is the base salary plus the sum of all daily amounts.
Hours worked are the time, within the day, of every activity that counts as work under What counts as work. An activity that crosses midnight UTC is split between the two days. A day with any counted work is shown as a work day (Yes).
Payable hours are the worked hours limited by Max payable hours per day. They are paid at Rate per work hour.
Per-kilometre pay uses the odometer value that the driver card stores with its place records. The kilometres between two consecutive readings are counted on the day of the earlier reading.
A night allowance is only paid when Per night outside origin is ticked. Without GPS data, the app decides from the places on the driver card whether the night of a day counts as outside origin:
The country of the night sets the zone: a different country from the origin country is international, anything else is national. The matching night rate is paid.
The two weekly-rest variants pay a fixed amount for a long rest taken away from origin.
Daily pay cap limits the combined pay from kilometres, hours and nights for one day. If the night rate for that day is higher than the cap, the cap for that day is raised to the night rate, so a night allowance is never cut.
The base is added once per pay period. If you set Working with company since for a driver, days before that date earn nothing. They appear with No and 0,00 EUR, and you cannot add extras or nights to them.
When the start date falls inside a period, the base is pro-rated: base times the days employed divided by the days in the period.
Give groups of drivers their own rates with payroll tiers, and set payroll access, the employment start date and the tier on each driver.
A tier is a named set of payroll settings, for example Tier 1. A driver assigned to a tier is calculated with the tier's values. A driver without a tier uses the default settings.
In the Edit driver window, the switch Payroll access lets the driver see their own payroll forecast from their own account. It is only shown while the payroll module is active and switched on.
The date field Working with company since is in the same Edit driver window. Payroll and the time registry ignore all card data before this date. Leave it empty for no limit and press Clear to remove a date. The field is shown while the payroll module or the time registry module is active.
Where to read each driver's forecast: the Payroll forecast table on Info, the full forecast window, closed months and recalculation.
The card Payroll forecast on Info lists every driver with the current pay period. It only appears while payroll is switched on, and it starts collapsed. By default it shows Period, Days (days with work), Hours, Nights out and Total. Km (the total for the current period), Base and Extras can be added under Table settings.
A driver whose figures are out of date is rebuilt automatically while Info is open, or by hand with Compute on the row and Compute all. This happens after a new upload and after a change to settings, extras, nights or the start date. The row shows New upload — will be computed automatically. while it waits and Computing… while it is rebuilt. A driver with no file shows No file uploaded yet.
You can also click the driver in the Payroll forecast table on Info. The forecast opens in a window titled with the driver's name and Payroll Calculation.
Press a period to open it. Each day is one row.
If you change settings after a period was saved, it keeps the old figure. A yellow badge Settings changed warns you. Press Recalculate on that period to calculate it again from the same file with today's settings, extras and nights, and save the new result.
Cancel or add a night allowance for a single day and add a per-day extra amount with a note. The driver sees the reason or note.
To undo it, press Restore on the same day.
The night is paid at the national or the international rate, depending on the country where the driver was at the end of that day. Press Remove to take it away again. A reason can be up to 500 characters.
The extra is shown under the day's amount, for example Truck wash · +20,00 EUR. It is added to that day's Amount, and so to Extras and Total amount. Extras are not limited by the daily cap. A day can have several extras.
To delete one, press the small cross next to it (tooltip Remove this extra).
Connect the GPS trackers you already use, map each tracker to a truck and open a live map of that truck. The stored positions also refine locations in payroll and in the rest summary.
GPS Tracking links Tacho Manager to the GPS trackers that are already fitted in your trucks. You keep using your own tracker provider. Tacho Manager reads your devices and their positions from your provider account.
GPS Tracking is an optional module for company accounts. Driver accounts do not have it. It comes with your plan when the plan includes it, and it can also be granted to you or bought on the Billing page; see the section 'Modules'.
If the tab shows a lock and the label Not active, your company does not have the module yet. The tab then shows Module not active and a Go to Billing button.
When the module is active, the tab has two cards. GPS providers holds the connection settings. Devices lists your trackers and lets you map them to trucks.
A successful Test connection also saves everything you typed in the card, including the provider switches. If the test fails, nothing is saved.
You can switch on several providers at the same time. Each truck is tracked by one device from one provider.
The app supports 15 tracker providers. When you switch a provider on, its card shows only the fields it needs. A Server URL, API host (optional) or Server (optional) field can stay empty for the providers where it is optional. The app then uses the provider's standard address.
Once Enable GPS tracking is on and at least one provider is saved with all its required fields, the Devices card lists every tracker that your provider account holds. The list is refreshed from your provider when you open the card. Until then the card says that you must enter and enable your credentials.
Each row shows the Provider, the Device (name and device number), the IMEI, the Last position and the Mapped truck. On a narrow screen the IMEI and Last position columns are hidden. Last position is filled in once the app has received a position for that tracker. Its time is shown in UTC.
The live map shows where the tracker of a truck reported its latest position. It needs a truck with a mapped tracker.
You can also open the truck itself and click Live location, next to Edit at the top of the page.
Besides the live view, Tacho Manager copies the positions of every mapped truck into its own storage. This runs in the background about every 30 minutes, for companies that have Enable GPS tracking switched on. Payroll and the rest summary read this stored copy, so they keep working when your provider is temporarily offline.
Stored tracker positions refine where a driver was, which regions the truck crossed, whether a night was spent away from base and how far the truck drove. The tachograph card always stays the source of truth for working time.
Tacho Manager reads from the driver card which truck the driver used and when. If that truck has a mapped tracker, the stored positions of the truck for those times are used. If the truck has no tracker, or the tracker sent nothing for that time, the location recorded on the card is used instead.
The truck is recognised by its registration number. The registration under Vehicles must match the one recorded on the driver card. Capital letters and spaces do not matter.
So GPS only has an effect when all of these are true:
GPS can only decide whether a night was spent outside if your payroll settings contain an origin location and a radius greater than zero. Without them, the card decides every night.
The app then looks at each daily rest that lasted at least the Minimum daily rest (h), 9 hours unless you changed it. That field appears in the settings when the payment variant Per night outside origin is ticked. If the truck was inside your origin radius at any time during that rest, the night does not count as outside. If it stayed outside the radius, the night counts.
To see a payroll report, open Drivers, click a driver, click a file name and choose Payroll in the File reports window. The Location column shows the regions the truck crossed on each workday, for example Region A → Region B. A workday runs from one daily rest to the next. A day spent entirely resting shows the region where the truck stood.
Hover over a pin to see its coordinates. Click it to open a map window that is titled with the pin's name. It shows the position, the date and time of that position and the coordinates.
A long route is shown as the first region, a +N button and the last region. Click +N to show all regions on this route. Click the collapse icon to fold it again.
This applies when your payroll uses the Per kilometer variant. The distance normally comes from the odometer values on the card. If the card gives no distance for a day on which the driver used a mapped truck, the GPS distance of that truck fills the gap.
Each driving leg shows where it started and where it ended. When a tracker position of the truck exists within about 30 minutes of the start or end, the place is named by region and comes from the tracker. Hover over its pin to read Open GPS location on map. A pin from the card reads Open map. Click a pin to see the position on a map.
A leg that crossed several regions shows them in order. Use +N to show all regions and the collapse icon to fold them. The question mark on a leg opens its details: Start, End, Work day, Driving, Other work and Km driven.
Maps built from the positions recorded inside your tachograph files. They need no module and no GPS tracker.
Tachographs that support satellite navigation record positions and store them in driver-card files and in vehicle-unit files. Tacho Manager can draw these positions on a map. The positions come from the files you uploaded, so a map is only as recent as your last upload. If your tachograph does not record positions, the map stays empty.
The Route history map opens. It plots the positions recorded on the driver card. The map reads the three newest files of that card.
The window is titled Route history followed by the registration number. It plots the places and satellite positions recorded by the vehicle unit, read from the three newest files of that truck, or the positions of its GPS tracker.
In an Activities report, entries that carry a position show a small pin button. Hover over it to read Open location map. Click it to open a map window with the position, its coordinates and a red marker.
The same kind of pin appears in the rest planning Summary tab. If the map cannot be shown, the window offers a link to open the position on OpenStreetMap.
A month planner where you reserve drivers and vehicles for a range of days, add notes, and see double bookings before they happen.
The Calendar lets you plan who drives what. A reservation covers whole days, from a single day up to a year. It has a title, a colour and a note. It can be linked to a driver, to a vehicle or to both.
The Calendar is a module for company accounts. Driver accounts do not have it and cannot open it. It comes with your plan when the plan includes it, and it can also be granted to you or bought on the Billing page; see the section 'Modules'.
Click Calendar in the left menu. It sits right after Work, or after Info when Work is not shown.
If you do not see it, either your company does not have the module or you switched it off. To check, open Settings, then Modules, then Calendar.
The grid shows one month, six weeks high, with Monday as the first day. Days from the neighbouring months are shown faded. Today has a highlighted frame.
When you click Save, the app checks whether the same driver or the same vehicle is already reserved on at least one of the same days. The reservation you are editing is not counted against itself.
If there is an overlap, nothing is saved yet. A warning reads Already reserved in this range: and lists the clashing reservations with their title and dates. The Save button is replaced by Save anyway.
You can save a reservation with no driver and no vehicle. The window then tells you that the reservation is saved as pending assignment. On the grid the bar has a dashed outline and a question mark. In the list it carries the badge To assign.
To fill it in later, open the reservation, choose the driver or the vehicle and save again.
To remove a reservation, open it and click Delete. The app asks Delete this reservation? before it deletes. A deleted reservation cannot be brought back.
Use the drop-down at the top right of the page to show one driver or one vehicle only. It shows Everyone until you change it, and it lists your Drivers and your Vehicles. Choose Everyone to see all reservations again. This is the quickest way to see where a particular truck or person is free.
Below the grid, the card Reservations in view lists every reservation that touches the visible weeks. It appears once there is at least one reservation to show. For each one you see the Dates, Title, Drivers, Vehicles and Note. The list follows the filter and the month you are looking at.
Photograph or scan fuel receipts and supplier invoices, let the system read the litres, check the values and confirm them. Confirmed refuels feed the consumption figures of each truck.
Fuel tickets is an optional module for company accounts. You upload a photo or a PDF of a fuel receipt, or a supplier invoice that lists several refuels. The system reads the diesel and AdBlue litres, the date and, when it is printed, the odometer in the background. You check the values next to the image and confirm them.
Only confirmed refuels count. Together with the odometer they give every truck a consumption figure in L/100km, a six-month chart and alerts when a refuel looks unusual. Those parts are explained in the next section.
The file is read in the background. The new row first shows the status Reading…. The list refreshes by itself every few seconds, so you can stay on the page until the status changes.
An invoice becomes one row per fuel line, all sharing the same PDF and all starting as Needs review. The reader is told to take only diesel and AdBlue lines and to leave out toll and road charges, fees, discounts, supplements and totals. Check the rows in Review.
A ticket gets Failed when the reading service could not get usable values out of the file after several attempts, for example because the PDF could not be converted. The app's own hint for a failed row is that the photo quality is too low or the data is not visible. In the Status column the row suggests: 'Retake the photo and upload again.' When you open the row with Review, a banner repeats the advice.
The card Tickets shows one chip per truck, with the number of tickets on it. Tickets without a truck are under No truck assigned. Press a chip to see that truck's tickets; press it again to hide them. Until you press a chip the card says 'Select a truck above to see its tickets.' Before the first upload it says 'No tickets yet.'
The table has the columns Date, Diesel, AdBlue, Odometer, Uploaded by, Status and Actions.
Consumption needs an odometer reading for every refuel, but receipts often do not show one. When a refuel has a date and a truck but no odometer, the system estimates it:
An estimate is made when a ticket is read or saved. Card files that you upload later do not change an estimate that already exists. To have it recalculated, open the ticket in Review, clear the Odometer field and press Save. The ticket needs a truck and a date for this.
Estimated values carry the magic-wand icon, and alerts that rest on them say 'estimated odometer'. The estimate can only use card files that are uploaded to your account.
A ticket is marked Duplicate in two situations. First, when you upload a file that is identical to one already uploaded. Second, after reading or editing: if two tickets of the same truck are on the same day and have almost the same diesel litres (a difference of up to 0.6 L), the one that was uploaded later is marked Duplicate and the earlier one stays.
This catches a driver's receipt and the supplier invoice that list the same refuel. Two lines of the same invoice are never marked as duplicates of each other. The check runs again each time a ticket is read, saved or confirmed, so a matching ticket that was uploaded later turns into Duplicate again even after you press Confirm.
The driver needs a driver account linked to your company (see the section 'Linking drivers to your company'). Fuel tickets then appears in the driver's menu.
Tickets uploaded by a driver are stored in your company account, never in the driver's own. They appear in your Tickets card like your own, and you review and confirm them. The driver only sees their own tickets, read-only, and never sees consumption figures.
How the L/100km figures, the six-month chart and the Consumption alerts are built from confirmed tickets, and how to tune the calculation under Modules.
Consumption is calculated per truck from confirmed tickets only. A ticket is used when it is Confirmed, is linked to a truck, has an odometer and has a diesel quantity above zero.
Two refuels form one stretch: the kilometres between the two odometer readings, and the litres added at the later refuel (the fuel you put in is the fuel you just burned). A truck therefore needs at least two usable refuels before it shows a number.
The kilometres driven after the newest refuel are never counted, because no litres cover them yet. Refuels are put in order of their odometer readings, not of their dates. A stretch is skipped when both refuels show the same odometer reading or when the distance between them is too long to be believable.
Below the upload card, every truck with data has a tile. It shows the plate, the figure in L/100km (a dash if there is none) and a line with the number of fills, the total kilometres and the total litres behind the figure.
A coloured badge with a percentage appears when the truck's latest refuel departs from its usual figure by more than your warning level, provided the truck has at least four judged stretches: yellow for a warning, red for severe. The arrow points up when the truck used more than usual and down when it used less. Hover over the badge to see the latest figure against the usual one.
Consumption also shows in Vehicles. While the module is on, the truck list has a Consumption column in place of the country, and a truck's page shows Consumption and AdBlue consumption. The AdBlue figure shows the AdBlue litres confirmed between the truck's first and last diesel refuel, per 100 km driven.
The chart Consumption evolution (last 6 months) draws one line per truck with its L/100km for each calendar month, the current month included. Every point shows its value; hover over a point to see the plate, the month and the value. With four trucks or fewer the plates are written at the end of the lines. Up to eight trucks are drawn, and a '+' count tells you how many more exist.
A line under the chart tells you which method is in use and which guards apply, for example 'months under 500 km hidden' or '3-month rolling average'. A month with too few kilometres is left empty instead of drawn as a spike.
With the recommended method, a stretch between two refuels is shared between the months it covers, in proportion to time. With the strict method the whole stretch counts in the month of the closing refuel.
The card Consumption alerts appears when at least one refuel departs from the truck's own usual figure. The reference is that truck's typical consumption, so a thirsty truck is flagged only when it changes. The badge in the card header shows how many alerts there are and how many of them are severe.
Each row shows the deviation (red when severe, yellow for a warning), the plate, the period from the previous refuel to the closing one, the kind of alert, the figure against the usual one, the kilometres and the litres. Short refuels that were combined to cover enough distance are noted as 'refuels combined'. Press Review to open the closing ticket.
The six newest alerts are shown first; press Show all to see the rest and Show less to fold them again. Alerts cover the last 12 months and the list holds at most 60 entries.
Drivers do not always fill the tank to the brim. A top-up looks like a drop in consumption and the full tank that follows looks like a spike, although the truck burned fuel evenly. The system matches a run of small refuels with the full tank that follows and judges the combined figure instead.
The note at the bottom of Consumption alerts tells you how many apparent deviations were explained this way, so nothing is hidden silently.
What no later refuel repays stays visible: it is reported as a drop or, when the distance is unusually long, as a possible refuel with no ticket. Fuel that was bought is always counted; a surplus is reported, never excluded.
Open Settings in the left menu, then Modules, and choose the Fuel tickets tab. While the module is on, the card Consumption calculation sits below the switch. It describes how L/100km is computed for your fleet and when a sudden change is flagged. The settings apply to the whole fleet.
The alerts always judge refuels one by one, whichever method you choose for the headline figure.
Builds the monthly working-time registry used in Spain from a driver's tachograph card, with a PDF ready to sign. For each driver and month it lists every shift with start, end, driving, other work, breaks and effective total.
Time Registry (Fichaje) is an optional module. It builds the monthly working-time registry that Spanish rules require (in Spanish: registro de jornada) from the activities recorded on a driver card. Nobody types hours; the times come from the card.
For a driver and a month you get an on-screen table and a PDF. The PDF carries the company and worker details, one line per day, the month totals and signature lines for the company and the worker.
A complete registry needs three things: an employer company assigned to the driver, the driver's legal identity, and card data for the month.
Until you choose a driver the page says 'Select a driver and a month to view the registry.'
At the top, the left block shows the Company with its CIF / NIF and Workplace. The right block shows the Worker with the DNI / NIF and the Social Security no. A missing value shows as a dash.
Only days with a shift are listed. The last row, MONTH TOTAL with the number of days worked in brackets, gives the totals. Under the table a legal note repeats the rules and reminds you to keep the registry for 4 years (Art. 34.9 of the Workers' Statute).
Other messages can appear. No company assigned to this driver shows when the driver has no employer company. Some legal data is missing shows, once a company is assigned, when the driver's DNI / NIF or Social Security number is empty. 'No card activity for this month.' shows instead of the table when the month has no shifts.
Each registry is built from one card file. For a month that is already over, it uses the first file dated after the month ended, because that file holds the complete month. If no file is dated after the month ended, which is always the case for the current month, it uses the most recent file. In the current month, days that have not happened yet stay blank in the PDF.
The driver needs a driver account linked to your company (see the section 'Linking drivers to your company'). Time Registry then appears in the driver's menu, and the driver sees a table built from the card files in the driver's own account.
Modules are optional add-ons to your account. The Modules page shows which ones your company has, lets you switch them on or off and opens their settings.
Tacho Manager has six add-on modules: Payroll Calculation, Time Registry (Fichaje), GPS Tracking, Fuel tickets, Work and Calendar. A seventh module, DeCA, is free for every company and has its own section in this guide.
Your company has a module in one of these ways:
A module your company does not have shows a lock icon and the badge Not active on its tab. The tab itself says Module not active and explains that the module is not included in your current plan. Select Go to Billing to get it.
For Time Registry (Fichaje), Fuel tickets, Work and Calendar you can switch the module off for your own company even though you have access to it.
Some modules keep their own settings on their tab:
The periods you can pick are 1, 3, 6 and 12 months. The card shows the starting price per month, and the list shows the total price of each period and, when a discount is set for it, the percentage you save.
In the last 7 days before a module ends, a yellow notice appears at the top of every page: Access to the module ends in a number of days, on a date. This notice covers modules the platform administrator gave you with an end date.
Your plan sets how many drivers and vehicles you can have and which modules come with it. New company accounts start on the free plan. You choose and pay for a larger plan on the Billing page.
Every new company account starts on the free plan. It covers up to 2 drivers and 1 vehicle, includes the modules listed on its card and DeCA, and has no end date.
For those older trial accounts, in the last 7 days a blue notice appears at the top of every page: Your free trial ends in a number of days, on a date. After that only the modules included in your plan stay available. It has a Go to Billing button.
If you have no plan, the card tells you that you have no active subscription and asks you to choose one below.
Under Available plans you see the plans for company accounts. Each card shows the number of drivers and vehicles the plan allows and, under Includes, the modules that come with it.
A free plan has an Activate button instead. It starts at once and needs no payment.
The limits also apply while you work. If you add more drivers than your plan allows, the app refuses with the message 'Driver limit reached for this account', followed by the allowed number. For vehicles the message is 'Vehicle limit reached.'
After your first payment, a button Manage billing appears on the Current plan card, next to the text Invoices, payment methods and billing details (Stripe). It opens the secure customer page of Stripe, where you see your invoices and manage your payment methods and billing details, and it brings you back to the Billing page when you are done.
When the end date passes, the plan stops. If it was a paid plan and nothing replaces it, your account is frozen. Nothing in this process deletes your account or your files.
The app warns you in several places: a blue notice in the last 7 days of a free trial (older accounts), a yellow notice before a granted module ends, and a yellow notice when the account is frozen.
The reminder Subscription expiry warns you in the bell before your plan ends and, after the end date, asks you to renew. Switch it on and set Days before under Settings, then Reminders; see the section 'Reminders'.
Drivers write trip notes in their own driver account. When a driver shares them with your company, you can read them on the driver's page.
Trip notes are short text notes that a driver writes in a driver account, optionally with the place where the note was written. Company accounts do not write trip notes and have no Trip Notes menu entry.
A driver's notes are private. You see them only for drivers who are linked to you through a driver account, and only when the driver has switched on Share trip notes for your company.
Dates and times are shown in your report timezone. You can change it on the Profile page in the field Report timezone.
Your data stays in your company account. Data moves between a driver account and your company only when the driver links to you with your invitation code.
Every company account is a separate space. Your drivers, vehicles, files and settings belong to your account only. Another company cannot open them and you cannot open theirs.
A driver can have a driver account of their own. Data moves between that account and your company only when the driver links to your company with your invitation code. Until then you see nothing of that driver. The invitation code, the access switches per driver and the end of a link are described in the sections 'Linking drivers to your company' and 'Drivers'.
Your copy of the driver belongs to the driver account. You control your own options for the driver, such as the upload reminder and the access switches, and you can delete your copy.
The file format of the copies is yours to choose under Settings, then Other Settings, in the card Linked driver file format (see the section 'Other Settings (legal and report options)').
To help with a problem, a platform administrator can open a support session in your account. The administrator then works with the same screens and data as the main user of the account.
The group Pages at the bottom of the left menu lists the information pages published for your account type, for example a privacy policy or a cookie policy.
The platform administrator can publish pages with legal or company information, for example a privacy policy, a cookie policy or a legal notice. Every published page you may open is listed under Pages in the left menu, with its title as the menu entry. The same pages are also linked in a row at the bottom of the page.
Right under the pages the left menu always has the entry Help. It opens the Help centre inside the app, even when no page is published.
The administrator decides for each page whether it is visible to everybody, to company accounts, to driver accounts, or to a mix of them.
How to take a copy of your files, delete single items, switch the account type, and delete the whole company account including all its data.
Before you delete anything, take a copy of your files with Global ZIP download on Tools. It is described in the section 'Tools: ZIP download, converter, bulk upload, trip calculator'.
The deletion is permanent and cannot be undone. It removes:
A company account can be switched into a driver account with the card Switch account type on Profile. The steps, the conditions and what the switch removes are described in the section 'Password and account type'.
The public website has a page Account deletion request. It helps you prepare a written request for the deletion of your account and the related data. Fill in the form, then select Open email request or Copy request text and send the request to your privacy or support contact. Use it only when you cannot use the verified deletion described above.
There is no trial: a new company account starts on the free plan, which covers 2 drivers and 1 vehicle and has no end date. The modules it includes are listed on its card on the Billing page; the others can be bought there, and DeCA is free for every company. Driver accounts are always free. For more drivers or vehicles you choose a paid plan under Settings, then Billing. A paid plan that ends and is not replaced makes the account read-only until you renew.
Check the spam folder and make sure the recovery email was typed correctly. The link is valid for 24 hours and your username and email stay reserved until then, so if you mistyped the email, register again with the correct email and another username. Clicking the link activates the account but does not sign you in: press Login and sign in with your username and password.
Sign in with your username and password, not with your email address. If you forgot the password, press Forgot password? on the sign-in page, type your recovery email and press Send reset link. The link in the email works once and for 60 minutes.
Press Help in the left menu, right under the Pages group. The Help centre opens inside the app, with a search box, the Company account and Driver account guides and these questions. Press Start the quick tutorial at the top or bottom of the page to replay the six-step tour that opens by itself on a newly registered account.
Open Drivers, press Add driver, enter the Driver name and Card number and press Save. You can also pick a card file under Upload a tachograph file to auto-fill to read the name and card number from it. Then open the driver and upload the driver's card files.
Open Settings, then Link, and send the driver your Invitation code. The driver types it under Settings, then Link, in their own account and presses Add company. The driver's details and card files are then copied to your account and every new upload follows automatically. A code works for one driver only: a new one is created after each link, and you can also press Renew code, while drivers who are already linked stay linked.
Files with the extension .ddd or .tgd, up to 50 MB each: driver-card files go on a driver's page and vehicle-unit files on the truck's page. ZIP and other archives are refused. To load many files at once use Bulk upload on Tools, which matches each file to your drivers and trucks by itself.
A file must belong to the page you upload on, so open the right driver or truck and upload it there. 'Upload discarded' means the card number in the file, the card number in the file name or the driving licence number does not match that driver, or for a truck the registration does not match. A file is also refused when it is an archive, empty or larger than 50 MB, or when your account is frozen. For a renewed card of the same person the licence number must match the one stored for the driver.
By default the app keeps one driver-card file for each calendar week, the one with the newest download date, and deletes the others automatically. Truck files are not replaced this way. If you want a copy of an older file, download it before you upload a newer one from the same week.
The app reminds you when a driver's newest file is older than 28 days or a truck's newest file is older than 90 days. You choose how early each reminder starts on the Reminders page, in the cards Driver upload and Vehicle upload. To stop reminders for a driver who left, edit the driver and switch on Disable upload reminder; for a truck tick Disable upload reminders for this vehicle.
Open Tools, find Global ZIP download, check the From and To dates and press Download ZIP; you can also tick Include DeCA documents and Include eCMR documents. For one driver or one truck use Download all on its page; drivers that are linked to a driver account are not part of the Global ZIP, so download their files that way. The ZIP is not available in the read-only demo or while the account is frozen, so download before a plan ends.
A driver needs at least one uploaded file before Reports is available, and every report only knows the file you opened. Infringements opens on the last 56 days ending today, so findings in an older file stay hidden until you choose a longer period such as All, and Activities opens on the last 14 days. The Speed report reads vehicle-unit files, because a driver card does not store detailed speed, so it stays empty until the files of the trucks used are uploaded.
The tables on Info show saved results, and a driver is recalculated only after a new upload, a changed setting or when the 56-day window moves on to a new day. While Info stays open and visible, the app checks every minute and prepares the waiting drivers one at a time by itself. To speed it up press Compute on the row or Compute all.
They are four levels the app assigns by rule, aligned with the categories of Directive 2006/22/EC Annex III: for example a missing manual entry is Minor, no break after 4 h 30 of driving is Serious, more than 10 hours of driving in a driving period is Very serious and a weekly rest below 24 hours is Most serious. 'Possible fine' appears only on some findings and is an indicative amount based on Spanish fine bands. It is a guide, not a legal assessment, and an inspector may judge differently.
A regular daily rest is 11 hours (or 3 plus 9 hours split); a reduced daily rest is 9 hours up to 11 hours and is allowed at most three times between two weekly rests. A regular weekly rest is 45 hours or more; a reduced one is 24 hours up to 45 hours. The missing hours of a reduced weekly rest must be taken back, attached to another rest of at least 9 hours, before the end of the third week after the week of the reduction. The rest planner counts the reduced rests used and lists what is still to be made up.
No. Reports, the rest planner, payroll, GPS and fuel figures are views on the screen without a PDF, print or spreadsheet button. To keep a copy, download the original tachograph file from the files list, or use Download all to get a ZIP. The app creates PDFs only for DeCA and eCMR documents, for the CMR and load order of a transport order, and for the monthly record of Time Registry with Download PDF.
You can change it: open it with the pencil icon, enter a Reason for the change and save. It gets a new version (v2, v3 and so on) with the same reference, public address and QR code, while the earlier values and the reason stay in its history. You cannot delete an issued document. Press Cancel instead: it stays in the list marked Cancelled and can no longer be edited or issued again. Drafts can be deleted with Delete inside their form.
Every issued DeCA and eCMR PDF carries a QR code. Scanning it opens the document in the inspector's browser with no login, and the address does not change when you edit the document. For a DeCA you can also show the code on screen with View QR in the DeCA list. Anyone who has the address can open the document, so share it only with people who need it.
Open Settings, then Billing, and select the tab Modules. Pick a period and press Buy to pay on the secure Stripe page when the card offers it, or press Request access and wait for the platform administrator. Buying needs an active plan, and a free plan counts. A module you buy lasts for the period you paid for and is not renewed by itself.
Yes. DeCA is free for every company account, with no plan or purchase needed. It has no menu entry of its own: open Work in the left menu, then DeCA list, or press Create document and choose New DeCA. The Work entry shows while the Work module is available to your company and switched on.
Only the users of your account: another company cannot open your drivers, vehicles or files. A driver who links to you shares their details, card files and documents with you, and their trip notes only if the driver switches on Share trip notes. To help with a problem, a platform administrator can open a recorded support session that ends after one hour and cannot delete the account or pay for plans.
The primary account administrator opens Profile, then the Security tab, and presses Request account deletion. A link arrives at the recovery email and works for 60 minutes; the deletion runs as soon as the link is opened and cannot be undone. All drivers, vehicles, files, settings, orders, documents and other data of the account are removed, while the driver accounts linked to you stay and keep their own data. Download what you need first with Global ZIP download on Tools; the files of linked drivers come from Download all on each driver's page.
Register a free driver account for yourself. It holds your own driver card data and can link to one or more companies.
When you register you pick a Registration type: Driver or Company. Choose Driver if you are a professional driver and want to keep your own tachograph files and reports. Choose Company only if you manage drivers and vehicles for a business.
When the form is accepted, a green message appears with the link Back to sign in. The next topic explains what the message means.
After you press Register the page answers 'Registration received. Check your email and open the verification link to activate your admin account.' Your own account is the 'admin account' meant here. The message goes to your recovery email and the link in it works for 24 hours.
If the website has email verification switched off, the account is created at once and you see 'Registration completed successfully. You can now log in.' You can sign in straight away.
Instead of filling in the form you can press Sign in with Google on the registration or sign-in page. This works only when Google sign-in is set up for the website. Otherwise you see 'Google login is not configured.'
Your username is made from the first part of your Google email address, in lowercase. If that name is already taken, an underscore and a number are added, for example john_1. Your Google address becomes your recovery email. You can see both on Profile.
How to enter and leave your account and what to do when you forget your password.
Press Sign in with Google under the form. You are signed in when your Google account is already linked to your account, or when your Google address is the recovery email of your account. If nothing matches, the page Complete your account opens so that you can create a new account.
A read-only example with sample data shows you what a driver account looks like before you register.
The demo is a ready-made example account with sample data. You do not need to register. There is a driver demo, which shows the view of a single driver, and a company demo, which shows the view of a company that manages many drivers.
A yellow banner at the top says: 'Demo mode: this account is only for demonstrating the application and its data can change at any time.' The expiry dates in the sample data are moved forward once a day, so the examples always look current.
You can browse the pages, open the files and reports of the sample driver, look at the Notifications panel, and view the pages under Settings. On the settings pages you can look at the options, but nothing can be saved.
You cannot upload files, add, edit or delete anything, save settings, download files, change a password, change the account type or delete an account. You cannot mark notifications as read either.
The header, your menu, the notification bell, language and day/night switch, and how the app looks on a phone.
Press Settings in the sidebar to open or close the group. It holds:
The Pages group lists the information pages published by the website operator, for example Card Readers, Terms, Privacy Policy and Cookie Policy. Press one to read it inside the app. Right under the group you always find Help, the Help centre, even when there are no pages. The section 'Pages (legal and information)' explains who can open which page.
The bell in the header opens the Notifications panel on the right. The number on the bell counts the messages you have not read yet, and it shows 99+ above 99. The messages cover your card and document expiry, an upload that is due, your subscription and your own announcements.
Both choices are remembered on this device. The language is stored for one year. Before you choose, the app uses your device language if it is one of the seven, otherwise English. The theme follows the site default or your device setting until you choose.
On a large screen the sidebar is always visible. On a phone or a narrow window it is hidden to save space.
Coloured bars above the page content show the demo notice and a frozen account. A highlighted greeting bar can also appear around public holidays. Each bar is explained in the section 'Notification bell and banners'.
A short path from a new driver account to your first files and your company link.
Linking connects your driver account to your transport company, so the company can see your tachograph files and reports. The company finds its invitation code under Settings, then Link, in its own account. In your account open Settings, then Link, type the code in Invitation code and press Add company.
Payroll, Time Registry, Fuel tickets and Work are controlled by your company, not by you. An entry shows up in your menu only when a linked company has the module and allows it for you. The section 'Modules in your menu' lists the conditions.
A short guided tour of the main screens that opens by itself on a newly registered account. You can skip it and replay it whenever you want.
The Quick tutorial is a window with six short steps for a driver account. Each step explains one part of the app in two or three lines.
It opens by itself the first time you use a newly registered account, meaning an account created in the last 30 days. It does not open by itself in the demo or while a company is in the driver view.
The title bar shows 'Quick tutorial' and the step number, for example 'Step 2 of 6'. The steps are:
The Help centre holds step-by-step guides for company and driver accounts, a search box and a list of frequently asked questions. It opens inside the app.
Press Help in the left menu. It sits right under the Pages group and is always listed. The page, titled Help centre, opens inside the app, so you stay where you are.
There are two guides: Company account and Driver account. Press the one you want at the top of the page.
When you are signed in, the guide for your own account opens first and carries the badge Your account. Reading the other guide shows what a driver or a company sees.
At the end of the guide the section Frequently asked questions gathers short answers. They are grouped as Account & getting started, Files & uploads, Reports & rest rules, Documents & exports, Modules & plans and Privacy & data. Press a question to read the answer.
The Profile page shows your username and recovery email, lets you set the report timezone and edit your own driver details.
Press Profile at the bottom of the sidebar. The page is titled Account and has three tabs: Profile, Driver and Security.
The recovery email is used to recover access if you forget your password. It is also where the app sends the registration link, the code for changing the account type and the link for deleting the account.
The Report timezone is the timezone used when your activity and infringement reports are drawn. You can choose Automatic (from IP location, default), UTC, Europe/Madrid (DST auto), Europe/Berlin (DST auto) or Europe/Bucharest (DST auto), then press Save. With the automatic option the timezone follows the location of your connection. When the connection does not report a timezone, Spain gives Europe/Madrid, Romania gives Europe/Bucharest and any other country Europe/Berlin.
The tab Driver shows the card My driver with your Driver name and Card number. A new account has no driver record yet. You create it by reading your card in the Android app, as described in the section 'Files and your driver record'.
At the bottom of the Driver tab a red Danger zone lets you delete your driver record.
Change your password or switch a driver account into a company account. Closing the account is described in a separate section.
The card Switch account type on the Profile tab changes a driver account into a company account. It says: 'Switching to a company account keeps only this driver's data; company features become available.' The switch needs a code that is emailed to you.
After the switch the app shows one of two messages. 'Account changed to company. Choose a paid company plan to continue.' or, if you had uploaded files, 'Account changed to company and kept all uploaded data. The account is now frozen until a company plan is activated, or you switch back to driver mode.'
To close the account for good, open Profile, choose the Security tab and press Request account deletion. An emailed link confirms it. The steps, the conditions and what is removed are described in the section 'Your data and deleting your account'.
Your Info page shows your latest trip notes and your rest planner, built from the newest file you uploaded.
Open Info at the top of the left menu. You see two things:
Until you have a file, the planner area says 'No file uploaded yet. Upload your card to see your rest planner here.'
The Trip Notes card lists your five newest notes, each with its date and a one-line preview. Click a note to read it in full.
With no notes yet the card says 'No trip notes added yet.' The section 'Trip Notes' explains notes in detail.
The planner on Info has four tabs: Summary, Working, Rest and Infringements. Summary is a timeline of what you did since your last 45-hour weekly rest. Working shows your driving and working-time counters with the deadlines for your next rests. Rest shows the rest you are taking now and its earliest end times. Infringements lists the findings of the last 56 days.
The planner is built from your newest uploaded file, so it only knows what that file contains. After every new download, upload the file again to refresh the planner.
Reminders warn you before your driver card or documents expire, when your card file is overdue for upload and when your subscription ends. You can switch each one on or off and send it to your phone.
Reminders appear in the notification bell in the page header. If you use the Android app they can also arrive as push notifications on your phone. The Reminders page has no email option.
A driver account has four reminders. Each starts switched on, with push on:
A reminder appears once an expiry date is inside the Days before window and stays until you renew. Once an entry is expired it says, for example, 'expired 3 day(s) ago', and the whole group turns red in the bell. A normal line reads 'Ion Popescu: driver card expires in 12 day(s) on 14/10/2026.'
Your card expiry date is read from the card file you upload. For other documents, open Documents in the left menu and register each one with its expiry date. Every document with an expiry date feeds the reminder system. A document without an expiry date never triggers a reminder.
Driver cards should be uploaded at least every 28 days. Days before is how long before that limit the reminder starts. The age of your newest file is counted from its download date, which is read from the file name; if that is missing, the date of your last upload is used. With the default 7 days, the reminder starts when the newest file is 21 days old.
On the day the 28-day limit is reached, and after it, the reminder turns red, for example 'The 28-day limit passed 3 day(s) ago.' If no card file was ever uploaded, the reminder asks you to upload the first one as soon as possible.
Subscription expiry only appears when your account has a subscription with an end date. It warns before the end date (14 days by default) and turns red after it, asking you to renew.
Below the reminder cards, Custom announcements lets you add your own messages to the bell, for example a note to yourself. An announcement is visible while it is enabled and, if you set dates, between its start and end. It appears under the title Custom reminder.
Push notifications are delivered by the Android app. Sign in to the app and allow notifications when it asks. The app then registers your phone automatically. If you refuse the permission, no push arrives.
Push is checked once a day. For each reminder that is enabled, has Push notification ticked and currently has something to report, your phone receives one notification with the reminder's title and its first two lines. The same notification is not repeated on the same day.
The bell in the page header lists everything that currently needs your attention, built from your reminder settings. You can mark items as read.
When nothing is waiting the panel says 'No notifications right now.' The list refreshes by itself about every two minutes while the page is open, and straight away after you mark items as read. A change you make on the Reminders page shows up at the next refresh.
Each group follows one card on the Reminders page. A reminder that is switched off, or that has nothing to report, is not shown. For a driver account the groups are:
Read items disappear and the badge counts only unread items. The changing day counters do not bring an item back, but a change of wording, such as 'expires in' becoming 'expired', does. A read mark is forgotten after 180 days, so a problem that is still open appears again.
Some messages appear as bars above the page content instead of in the bell:
The Other Settings page holds the legal and report options and the file format for phone app uploads, and shows the report timezone in use. This section is the page reference; the legal rules are explained in the section 'Legal and report settings'.
As the page itself says, these options change EU 561/2006 and Working Time Directive (2002/15/EC) analysis results. All switches are off by default. The demo shows the page without a Save button.
The group Legal rule options holds the three passenger transport switches, four optional Working Time Directive checks, the option for two consecutive reduced weekly rests in international goods transport and the night time window. All switches are off by default. Turn on only what applies to your work.
Phone app uploads (smart-card & vehicle) decides how tachograph downloads are saved when the phone app uploads them. In Preferred uploaded file format choose Auto, TGD or DDD. Auto saves cards issued in Spain as TGD and all other cards as DDD; TGD or DDD forces that extension.
At the bottom of the form the line Resolved timezone: shows the timezone used for dates and times in your reports, followed by '(auto-resolved)' or '(manual setting)'. You cannot change it on this page. Choose it in Report timezone on Profile, as described in the section 'Your profile and driver record'.
A driver account holds one driver: you. Files is your home for your driver record, your tachograph files and the reports made from them.
Open Files in the left menu. When your driver record exists, the app opens it at once (Opening your files…). There is no list of drivers, because a driver account has only you.
When no record exists yet, you see Set up your driver record with two buttons: Upload driver card file and Read card (Android app).
Your record comes from your own driver card, so your name, card number, licence number and card expiry are read from the card itself. A driver account manages only its own driver record.
Edit your name, DNI / NIF and Social Security number under Profile, on the Driver tab, with Edit my details. The steps are described in the section 'Your profile and driver record'.
The bell warns you before your driver card expires (Driver card expiry reminders) and when your newest card file is getting old (Driver upload reminders). A card file should be uploaded at least every 28 days, counted from the download date of your newest file, not from the day you uploaded it.
To delete your driver record and all its files, open Profile, choose the Driver tab and use Delete driver and all files in the Danger zone. The steps and the consequences are described in the section 'Your profile and driver record'.
Register your driving documents with their expiry dates and photos. The app reminds you before they expire, and when you are linked your company can plan renewals.
Keep your driving licence, CAP, tachograph card, medical certificate, ADR and similar documents with their expiry dates. Every document with an expiry date feeds the reminder system, so you are warned before it expires.
If you are linked to a company, your documents are copied to it automatically, so the company can plan renewals in time. You can attach up to 2 photos per document, front and back.
The bell (Notifications) shows a Driver document expiry group, starting a number of days before the date, and it keeps listing the document after the date has passed. Change the number of days or switch it off under Settings, then Reminders.
Each time you add, change or delete a document or a photo, the same list is sent to every linked company. Your driver account is the source of truth, so the company's copy is replaced by yours. When you link a new company, your current documents are copied to it right away.
Link your driver account to your transport company with its invitation code. Your tachograph files then reach the company automatically, and you decide what else you share.
Linking connects your driver account to your transport company, so the tachograph files you upload reach them automatically.
The Linked companies table shows each company with its name, the email address of its main contact and the date you linked (Linked at), plus the controls in Actions. When none is linked you see No companies are linked to this driver account yet.
Some entries appear in your left menu only after a company allows them for your card: Payroll, Time Registry, Fuel tickets and Work. The conditions for each entry are described in the section 'Modules in your menu'.
Your reports, rest planner and reminders are calculated from the files you download from your driver card. Files in the left menu shows your stored files and lets you add new ones.
You can upload the file you downloaded from your driver card. It has the extension .ddd or .tgd, in capital or small letters, and it can be up to 50 MB.
The app looks inside the file, so a file with an unusual name still works when its content is valid. Official card names start with C_. A .TGD name continues with the card number, the country, the date and the time. A .DDD name written by this app continues with the date, the time, the country and the card number.
Open Files in the left menu. Your account holds one driver, which is you, so the app takes you straight to your page. It shows your name and card number, details taken from your card (Licence, Birth date, Card expiry, Card gen. and Last download), a Reports button and the list of stored files, headed Files with their number.
The list shows the newest file first, with the columns Name, Date, Size and Actions. The Date is normally the download date and time of the file.
A new driver account starts empty and Files shows 'Set up your driver record'. Your record, with your name and card number, is created from your driver card by reading it once in the Android app: tap Download card on the Info page. The first card you read creates the record.
Files are sent one after another. When you upload a single file and it works, the window closes by itself. With several files, or when something failed, the list stays on screen. Click Done when you have read it.
Uploading a file with the same name again replaces the stored copy.
If your account is linked to one or more companies, each new card file you upload is copied to every company whose link with you is active. The company sees it on your driver page in its own account. You do not have to upload twice.
A company can prefer one file format. When it does, the name of its copy is converted to that format. The content is not changed.
A card file should be uploaded at least every 28 days, counted from the download date of your newest file. The bell warns you before the limit and asks for the first upload if you have none. See the section 'Reminders'.
From your list of files you open reports, download the original file, change its name between .DDD and .TGD, or delete it.
The Reports button above the list opens the same menu for your newest file. The reports are described in the section 'Your reports'.
You get the original .ddd or .tgd file under its stored name.
A stored file can change its name from .DDD to .TGD or the other way round. Only the name changes. The content stays exactly the same.
The new name follows the official layout: C_CARDNUMBER_COUNTRY_YYYYMMDD_HHMM.TGD for .TGD and C_YYYYMMDD_HHMM_COUNTRY_CARDNUMBER.DDD for .DDD. Spain appears as the country code E.
The file format for cards read with the Android app is set under Settings, then Other Settings, in the group Phone app uploads (smart-card & vehicle). See the section 'Other Settings (legal and report options)'.
Download all your stored files as a ZIP, or rename a file on your own computer between .DDD and .TGD.
Both dates are needed, and From must not be after To. The range applies to the date saved with each file, which is normally its download date. When no file falls in the range, the app answers 'No files to download for that range.'
The Global ZIP download card on Tools packs all your stored files into one archive. It is described in the section 'Tools: ZIP download, converter, trip calculator'.
Nothing is stored in your account. Only the name is rewritten to the official format, the content is not touched. Alternate card names such as C_YYYYMMDD_HHMM_name.DDD are converted to the official C_CARDNUMBER_COUNTRY_YYYYMMDD_HHMM.TGD format.
The Android app runs the same screens as the website and lets you read your driver card with a USB reader or over Bluetooth, then uploads it for you.
The panel is at the top of the Info page. It is called Smart Card Reader, or Bluetooth / Smart Card Reader in app versions that support Bluetooth. It only appears inside the Android app and only when you are signed in with a real account. The read-only demo never shows it.
The panel checks for a reader regularly and opens by itself when a reader is plugged in. Tap its title to open or close it by hand. The status line shows 'Checking smart-card reader...', then a message such as 'Reader connected' with the reader's name, or 'No compatible smart-card reader detected.'
During the read the panel shows two bars: Overall progress and Current block. The block is named after the part of the card being read, such as Driver activity, Events, Faults, Vehicles used, Places or Border crossings. The status line moves through 'Reading smart card...', 'Saving a local copy...' and 'Uploading smart-card file...'.
The app saves a copy of the file on the phone before it uploads. On Android 10 and newer the copy goes to a folder called TachoManager inside the phone's Downloads folder. If the upload fails, the copy stays on the phone, so you can upload it later from the website.
When something fails, the line starts with 'Smart-card error:' followed by the reason.
The button Mark card as downloaded writes the current date and time into the last-download record of your card. The same date is stored in your account as your Last download.
The button is shown whenever a USB reader is connected and works once your card is inserted. The status line says 'Updating LastCardDownload...' and then 'LastCardDownload written successfully.'
Bluetooth needs app version 3.1.0 or newer. Older versions show no Bluetooth buttons. The Bluetooth buttons also stay hidden while a USB reader is plugged in.
The link Do you want help connecting to your tachograph? shows the same steps for VDO and Stoneridge. If nothing is found you see 'No tachograph found. Make sure you're in range, then try again.' Tap Disconnect to end the connection. Searching for a tachograph also asks for permission to show notifications.
Turn each file you upload into reports: infringements, activities, rest planning, work summary and more.
Every report is built from one file. You open it from your own page.
Infringements, Activities and Work summary show a date filter above the report.
Infringements opens on the last 56 days ending today. Activities opens on the last 14 days. Work summary opens with no limits. Rest planning and Speed report have no date filter.
Work summary adds up everything recorded in the file.
A doughnut chart shows how the tracked time splits between the four activities.
Activities shows the file one day at a time.
Below the day detail, Activities also shows the findings table Infringements (N) for the chosen period. It is the same table as in the Infringements report.
You can zoom the 24-hour timeline in on any day.
Under the timeline, collapsible sections list what the card recorded that day. A section appears only when that day has such records. Each title has a count badge. Click a title to open it.
The activity table also lists place entries, Border crossing rows and card events in time order. Entries that carry coordinates show a pin. Click the pin to open Location map.
A driver card does not store detailed speed. The Speed report looks for vehicle-unit files in your account for the vehicles you drove, and reads the speed records for the periods you had your card in them.
When it finds some, you see Days with data, Peak max and Avg of daily avg, a row of day buttons, a line chart of Max km/h and Avg km/h for each minute, and a table with one row per day (Minute blocks, Max km/h and Avg km/h).
Map history shows on a map the GPS positions stored on your card. Choose it in the File reports window after you click a file name. The window opens on the last 24 hours and reads your three newest files.
Reports are views on the screen. The app has no separate print or PDF button for them.
How the app checks your driving time, breaks and rests against EU Regulation 561/2006 and what it shows when it finds a problem.
Infringements opens on the last 56 days ending today. It shows the day strip and timeline from Activities, with the findings table underneath.
The heading Infringements (N) counts the rows. A red badge shows the number of Violations. A green Clean badge and the line 'No infringements detected.' mean the period is clear.
Click any row to open that day in the timeline. The row of the day you are viewing is highlighted. The newest finding is listed first.
Every finding has one of four levels. The app sets the level from the kind of rule that was broken. The levels are aligned with the categories of Directive 2006/22/EC Annex III.
Some rows end with 'Possible fine:' and an amount. It is an indicative range based on Spanish fine bands: EUR 301-400 up to 20 percent beyond the limit, EUR 1,501-2,000 more than 20 percent beyond it, and EUR 3,301-4,600 more than 50 percent beyond it.
It appears only on findings for the 4 h 30 break, driving over 10 hours in a period, driving over 56 hours in a week, driving over 90 hours in two weeks, a daily rest that is too short or too late, and a weekly rest below 24 hours. In Spanish and Romanian the sentence is translated. In the other languages it stays in English.
These checks follow Regulation (EC) No 561/2006.
Two findings are about what was entered on the tachograph, not about hours.
Shows how much driving and working time you have used, when your next rest must start, and the earliest end of the rest you are taking now.
The planner works from the file and from the current time, so it tells you the situation now, not on the day you downloaded the file. On Info it uses your newest file. If the file ends more than a week before today, the planner works as of your last recorded activity.
Summary is the tab that opens first. It lists what you did since the last weekly rest of at least 45 hours.
If your data holds no 45-hour break, the tab says 'No 45h break in the available data — showing everything recorded.' If nothing was recorded since your last weekly rest it says 'No activity since the last weekly rest.'
Working answers two questions: how much have you used, and when must your next rest start? Times are shown as hours and minutes.
Rest works while you are resting. When the planner cannot treat you as resting, the tab says 'Last activity is not rest. Rest projections are shown when current state is rest.' This mostly happens when your file ends more than a week before today and its last activity is not a rest.
The Reduced Weekly (24 hours) line turns yellow when your last weekly rest was reduced. A 24-hour rest is then possible only if a 45-hour rest can still follow in time, and a note gives the deadline. The line turns red and struck through when your next weekly rest has to be a regular 45 hours.
When a weekly rest was shorter than 45 hours, the missing hours must be taken back in one block, attached to another rest of at least 9 hours, before the end of the third week after the week of the reduction.
On Info the planner has a fourth tab, Infringements. It lists every infringement of your newest file that falls in the last 56 days ending today, with the note 'Showing last 56 days.'
The table has the same columns as the Infringements report: Severity, Rule, Period and Measured / Limit. The heading reads Infringements (N). When there is nothing to show it says 'No infringements detected.' The rows are not clickable here.
Switches that change how your infringements are analysed and which extra checks are included in your reports.
These settings belong to your account. They change every report and the planner.
Four extra checks from the Working Time Directive 2002/15/EC are under Legal rule options. All four are off by default. Working time counts driving and other work only. Breaks and availability do not count.
Under Night time window (Directive 2002/15/EC, Art. 3(h)), choose when night starts (00:00 to 03:00) and ends (04:00 to 07:00). Use the period your national law defines, at least four hours between 00:00 and 07:00. For example Spain 00:00 to 07:00, Germany and the UK 00:00 to 04:00.
Three switches describe passenger transport: Passenger transport by bus, Single occasional passenger service and Journey form available on board.
Only when all three are on, and only for activity on or after 22 May 2024, the analysis applies the passenger-service derogations of Regulation (EU) 2024/1258:
The option International goods transport: allow two consecutive reduced weekly rests (Reg. 2020/1054, Art. 8(6)). is for drivers in international carriage of goods who take their rests outside the country of establishment.
When it is on, two reduced weekly rests in a row are accepted if there are at least four weekly rests in any four consecutive weeks, two of them regular. Both reductions must be compensated in one block before the next weekly rest.
Times in reports, the start of each day and the start of each week (Monday 00:00) use the report timezone. You choose it in Report timezone on Profile, as described in the section 'Your profile and driver record'. The line Resolved timezone: at the bottom of the Legal & report settings card shows which zone is in use.
A public page that reads one tachograph file without signing in. Use it for a quick look at your card file, for example on your phone.
The Free file inspector lets you read a driver-card file on the spot. You do not need to sign in.
In Vehicle unit mode one upload gives you the tabs Overview, Speed, Over-speeding, Faults & events and Activities.
The Tools page offers a trip calculator, a tachograph filename converter and a download that packs all your uploaded files into one ZIP archive.
Open Tools in the left menu. A driver account sees three cards: Trip calculator, Filename converter and Global ZIP download.
The Global ZIP download card packs the tachograph files you have uploaded to your account into a single archive. Use it when you want a copy of everything outside the app.
The dates select files by the day they were uploaded to Tacho Manager, not by the date written inside the file. Your files are in a folder named drivers, followed by your card number.
The Filename converter card changes only the name of a .ddd or .tgd file from your computer or phone to the other naming convention. The contents stay exactly the same and nothing is stored in your account.
The Trip calculator estimates the diesel needed for one trip and what is left of the trip price. It runs in your browser. Nothing is saved or sent.
When a company issues an eCMR or a DeCA for you, you can open it on your phone, show its QR code at a check and, for an eCMR, sign it with your finger.
Your company creates and issues both. You cannot create, change, cancel or delete them. You can open them and, for an eCMR, sign.
An issued eCMR has three signature buttons on its card: Sign sender, Sign driver and Sign consignee. You collect all three on your phone. For the sender and the consignee you type their name and ID number and have them sign in the box. You sign as the driver yourself.
Once a signature is saved, its button is replaced by a green Signed badge. The signature appears as an image in boxes 22 (sender), 23 (driver) or 24 (consignee) of the eCMR PDF, with the signer's name, ID and time.
The address of the PDF is printed under the QR code. You can also open the document with View PDF and show it on your screen.
A CMR that belongs to a transport order is not in My eCMR. Open Work, click the order, and use CMR PDF to read it or Sign CMR to sign it. The steps are described in the section 'Sign the CMR on your phone'.
The files and documents a driver account can produce, where to find each one and in which language it comes out.
Your reports, payroll and rest planning are shown on screen. The web app has no PDF, CSV or Excel export for them.
The Documents page in the left menu keeps photos of your own documents, up to two per document (front and back). Documents with an expiry date feed your reminders, and if you are linked to a company the documents are shared with it so it can plan renewals. The page stores your photos and does not create new documents.
Work shows the transport orders your companies have assigned to you, so you can accept them, check in at the stops, add photos and sign the CMR.
When a transport company gives you an order, it appears under Work. You work it from your phone: confirm that you have received it, navigate to each stop, check in as Loaded or Unloaded, take photos, and collect the signatures on the CMR.
Once all of this is true, Work appears in the menu under Info. Orders are matched to you by the card number of your driver account. If you work for several companies, the orders of all companies that use Work appear in one list, and each card shows the company name.
Each order is a card with its reference, a status badge, the title, the company name, and either Next stop with the place or 'All stops completed'. A green bar shows how many stops are done. Tap a card to open the order.
The list refreshes by itself every minute, so a new order appears without reopening the app. If you have none yet, you read 'No orders assigned to you yet.'
When a company assigns you an order, the Tacho Manager Android app on your phone shows a notification titled New transport order. It names the company and the order reference and tells you to open Work. When a company cancels an order, you receive Order cancelled. Both come in your own language.
The page shows the title and status, the reference, the company, the truck and trailer, and the company's notes. Below are the stops with their place, address, time window and instructions, then the document buttons, and at the bottom your Activity log.
Done stops show a green badge with the check-in date and time. Photos you took appear under their stop. The page shows the state at the moment you open it and does not update while it stays open, so reopen the order to see changes made by the company.
Accept the order, navigate to each stop, check in as Loaded or Unloaded with your position, and add photos.
A new order shows a blue banner: 'Confirm that you have received and accepted this transport order.' Press Accept order. The company then sees Accepted by driver in its log, with the time and your position if available.
A green badge with the date and time then replaces the button on the stop. After your first check-in the order is In progress, and after the last one it is Completed. You can check in the stops in any order. Cancel in the window closes it without checking in.
Check-ins, photos, acceptance and signatures all carry your phone's position when it is available. The app asks the phone for an accurate position and waits up to 15 seconds.
If it cannot get one, for example because location access is blocked or there is no signal, the app asks 'Could not get the device location. Check in without GPS?'. If you continue, the check-in is saved without a position. If you decline, nothing is saved, so you can turn on location and try again. Photos, acceptance and signatures are saved without a position and without asking.
If the company pinned the stop on a map and your check-in has a position, the app records how far you were from the pin. If you were more than 2 km away, the company sees a warning flag next to the check-in. The check-in is never blocked. Check in at the stop to avoid questions.
Photos can be JPEG, PNG or WebP, up to 10 MB each. Tap a thumbnail to open it full size. The company can see your photos, and they are kept with your position when available. The Photo button disappears when the order is completed or cancelled.
The Activity log at the bottom of the order lists everything recorded: Assigned, Accepted by driver, Loaded, Unloaded, Photo added, CMR signed, Order modified and Cancelled. Tap the pin icon on a line to see the recorded position on a map.
You can open a completed order any time to read it and to download the CMR PDF. A cancelled order shows 'This order was cancelled. It stays in the history for the record; check-ins, photos and CMR are closed.'
The company fills in the CMR for your order. You collect the sender, driver and consignee signatures on your screen, then download the PDF.
The company creates the CMR for the order. Until it does, the order page has no CMR buttons. Once the CMR exists, you see CMR PDF and Sign CMR. You cannot change the boxes yourself; the company fills them in.
The CMR has three signature roles: Sender, Driver (carrier) and Consignee. On your phone you can collect all three: the sender signs at loading, you sign as the carrier, and the consignee signs at delivery. Each role can sign only once.
The role row then shows the time, the name and the remarks. The phone's position is attached to the signature when available; the app does not ask if it is missing.
Press CMR PDF to open the document in the viewer. Use Download to save it and Share to send its public link. The PDF shows the three signatures in boxes 22, 23 and 24 with names and times, your name and driving licence number (or card number when no licence number is saved) in box 23, and one amendment page for each signature and check-in with the position.
The CMR PDF carries a QR code. Scanning it opens the same PDF without a login, so you can show the code on your phone screen. The link works until 30 days after the order is completed. If the order is cancelled, the link says that the document was cancelled.
The Payroll page shows a pay forecast for you, worked out from your most recent file with the rules of each company that gave you payroll access.
The Payroll page shows what you are expected to earn in the current pay period and in recent earlier periods, day by day. It is calculated from your most recent file with the payroll settings of the company that gave you access.
The entry Payroll only appears in your left menu when a company has given you payroll access. For that to happen:
You can also open Files, click a file name and choose Payroll in the File reports window. The figures are still built from your most recent file.
You get one tab for each company that gave you payroll access. With only one company there are no tabs, just the company's name.
Above the forecast you see the company's details, if it has filled them in: VAT / Tax ID, Company email, Address and Phone. Each company calculates your pay with its own settings.
What each part of the Payroll page means: the summary, the periods, the daily table, locations, nights and extra amounts.
The small ? next to a location (tooltip Break details) opens a box with the Zone (national or international) and the Break start, Break end and Duration of the long rest covering that day. Times use your company's report timezone.
If your company uses GPS tracking in payroll and you drove a tracked truck, the Location column can show the regions the truck passed through. Press the red pin to see the position on a map: Workday start (departure), Break start (arrival) or Rest location.
When more than two regions are listed, press the + number to show the whole route and the collapse icon to hide it.
Under a day's amount you may see an italic note followed by a figure, for example Truck wash · +20,00 EUR. This is an extra amount your company added to that day. A figure with a minus sign is a deduction. It is already included in the day's amount.
Which hours, kilometres, nights and weekly rests count, what a daily cap does, and what to check when a figure looks wrong.
Your company chooses which of these apply. They are added up for each day.
Your company sets a home base. A day counts as a night away when the card shows a place outside that base during the day. Those places are the locations you enter at the start and end of work periods and, on newer tachographs, the recorded satellite position.
If your company pays for weekly rests, a rest of at least 24 hours taken away from home base can earn one allowance per week. It is cancelled if you also took a rest of the same kind (24 to 45 hours, or 45 hours and more) at home base that week. A rest whose location is unknown neither pays nor cancels.
GPS Tracking is a company module. As a driver you do not set it up. When a company you are linked to tracks its trucks, tracker positions can refine the locations you see in your rest summary and in your payroll.
A company can connect the GPS trackers of its trucks to Tacho Manager and map each tracker to one truck. When you drove such a truck, the stored positions of the truck can be matched to the times on your driver card.
Each driving leg shows where it started and ended. When a company you are linked to has GPS Tracking on, and a tracker position of the truck you drove exists within about 30 minutes of the start or end, the place is named by region and comes from the tracker. Hover over the pin to read Open GPS location on map.
A leg through several regions shows them in order. Click +N to show all regions and the collapse icon to fold them.
Payroll appears in your left menu only when a linked company has given you payroll access and has the payroll module active. The company's own payroll settings decide how GPS is used in your figures.
Pins in the Location column show the Workday start (departure), the Break start (arrival) and the Rest location. Click a pin to open a map window that is titled with the pin's name. It shows the position, the date and time of the position and the coordinates. Click +N on a long route to see all regions.
GPS is added only when everything below is true. If one point is missing, you see the locations from your card instead. This is normal.
Maps built from the positions recorded inside your own tachograph files. They need no module.
Tachographs that support satellite navigation record positions and store them on the driver card. Tacho Manager can draw these positions on a map. They come from the files you uploaded, so the map is only as recent as your last upload.
The Route history map opens. It reads your three newest files.
In an Activities report, entries that carry a position show a small pin button. Hover over it to read Open location map. Click it to open a map window with the position, its coordinates and a red marker.
If the map cannot be shown, the window offers a link to open the position on OpenStreetMap.
Upload photos of your fuel receipts for your company's trucks and follow their status. Your company checks and confirms the tickets; you only see your own.
Fuel tickets is an optional module of your company. Fuel tickets appears in your menu only when all of this is true: your account is linked to a company, that company has the module active and switched on, and the company has switched on Fuel tickets access for you.
The tickets you upload are stored in your company's account, not in your own. Your company reads them, checks the values and confirms them.
Your tickets are listed in the card Tickets. There is one chip per truck, with the number of tickets on it. Press a chip to see the tickets for that truck and press it again to hide them. The table shows Date, Diesel, AdBlue, Odometer, Uploaded by, Status and Actions.
You cannot edit, confirm or delete tickets. Only your company can. If a value is wrong, tell your company so they can correct it.
See your own monthly working-time registry, built from your tachograph card, and download it as a PDF when an employer company is assigned to your record.
Time Registry is an optional module of your company. It appears in your menu only when a company that holds your driver card has the module active and switched on, and has switched on Time registry access for you.
The registry shows your DNI / NIF and your Social Security number in the Worker block; an empty value shows as a dash. You can fill them in yourself.
The registry is built from the card files uploaded to your account. If a month has no activity, the page says 'No card activity for this month.'
At the top you see the Company with its CIF / NIF and Workplace, and the Worker block with your DNI / NIF and Social Security no. A missing value shows as a dash.
Only days with a shift are listed.
Each month is built from one card file. For a month that is already over, it uses the first file dated after the month ended. If no file is dated after the month ended, which is always the case for the current month, it uses your most recent file.
The button is enabled only when the month has card activity and an employer company is recorded for your driver record. A driver account has no setting for choosing the employer company. If the page shows No company assigned to this driver, the button stays grey, but the table still shows your hours. In that case ask your company to create the registry PDF from its own Time Registry page.
Write short notes about your trips, with the place where you were if you wish. Your notes are private unless you share them with a company.
Trip notes are short text notes that you write in your driver account, for example a parking place, a delay at a loading dock or a damage you noticed. Each note is saved with its date and time and, if you wish, the place where you were.
Open Trip Notes in the left menu to see all your notes, newest first. The Info page also has a Trip Notes card with your five newest notes, a button Add note and a button View all notes.
The note appears at the top of the list with the date and time it was saved. Save note stays disabled until you have typed something.
The location is read once, at the moment you select the button, and saved with that note only. The app does not follow you. In your list a pin icon marks the notes that have a location (tooltip Has location).
Select a note in the list to open it. The window Trip note shows the date and time, the full text and, if there is one, the location as latitude, longitude and the accuracy in metres.
Notes are listed 30 per page. Use the page numbers at the bottom to move between pages. The top of the page shows how many notes you have in total.
Your driver account is private. A company receives your files only after you link your account to it, and you stay in control of what else is shared.
Your driver account is private. Nothing reaches a company until you link your account to it with the company's invitation code. After linking, the company receives your driver details, your card files and your documents, and your trip notes only if you switch on Share trip notes for that company. The company decides which module entries you see in your menu.
To help with a problem, a platform administrator can open a support session in your account. The administrator then works with the same screens and data as you.
Add-on modules belong to the companies you are linked to. A module appears in your menu only when a company has it and allows you to use it.
The Modules entry under Settings is only for company accounts, and the tab Modules on the Billing page is not shown to drivers. The app does not offer modules for sale to driver accounts. The company has the modules in its plan, switches them on, and you use them through your own menu.
Check these points, and ask your company if you are unsure:
If plans exist for driver accounts, the Billing page shows your plan and lets you choose and pay for one. Without such plans the entry is hidden.
The entry Billing under Settings is shown only when at least one paid plan exists for driver accounts. If there is only a free plan, the entry is hidden. It is never shown in the read-only demo.
The page is titled Billing. As a driver you only get the tab Subscriptions. There is no tab Modules for driver accounts.
If you have no plan, the card tells you that you have no active subscription and asks you to choose one below. The number of drivers is not shown for driver accounts.
A free plan has an Activate button instead. It starts at once and needs no payment. After your first payment the button Manage billing appears on the Current plan card and opens the secure customer page of Stripe for your payment details.
When the end date passes, the plan stops. If it was a paid plan and nothing replaces it, your account is frozen. Nothing in this process deletes your account or your files.
The group Pages in the left menu lists the information pages published for driver accounts, for example a privacy policy or a cookie policy.
The platform administrator can publish pages with legal or company information, for example a privacy policy, a cookie policy or a legal notice. Every published page you may open is listed under Pages in the left menu, with its title as the menu entry. The same pages are also linked in a row at the bottom of the page.
Right under the pages the left menu always has the entry Help. It opens the Help centre inside the app, even when no page is published.
The administrator decides for each page whether it is visible to everybody, to company accounts, to driver accounts, or to a mix of them.
What your driver account holds, who can see it, how to edit your details, how to take a copy of your files, and how to delete your files or the whole account.
You see all of it. A company you are linked to receives your files, profile details and documents as described in the section 'Linking to your company', and your trip notes only if you switch on Share trip notes for that company. A platform administrator can open a recorded support session of one hour that cannot delete your account or change billing.
Set your Recovery email and Report timezone under Profile, and your name, DNI / NIF and Social Security number on the Driver tab with Edit my details. See the section 'Your profile and driver record'.
Take a copy of your files with Global ZIP download on Tools. It is described in the section 'Tools: ZIP download, converter, trip calculator'.
To delete only your driver record and its files, use Delete driver and all files in the red Danger zone on the Driver tab of Profile. The steps are described in the section 'Your profile and driver record'. Copies that linked companies already hold are not removed by this: only deleting the whole account removes the copies of the companies you are still linked to.
The deletion is permanent and cannot be undone. It removes:
To switch to a company account, remove every linked company first and then use the card Switch account type on Profile. The steps and conditions are described in the section 'Password and account type'.
Yes. Driver accounts are free and are limited to one driver card, without vehicle access. They have no paid plan and no Modules page: add-on modules such as Payroll appear in your menu only when a linked company has the module and gives you access.
Check the spam folder and make sure the recovery email was typed correctly. The link is valid for 24 hours and your username and email stay reserved until then, so if you mistyped the email, register again with the correct email and another username. Clicking the link activates the account but does not sign you in: press Login and sign in with your username and password.
Sign in with your username and password, not with your email address. If you forgot the password, press Forgot password? on the sign-in page, type your recovery email and press Send reset link. The link in the email works once and for 60 minutes.
Press Help in the left menu, right under the Pages group. The Help centre opens inside the app, with a search box, the Driver account and Company account guides and these questions. Press Start the quick tutorial at the top or bottom of the page to replay the six-step tour that opens by itself on a newly registered account.
Your driver record is created from your own driver card. In the Android app connect a smart-card reader, insert your card and press Download card in the Smart Card Reader card on Info; the first card you read creates the record. The buttons on the Files page cannot create it: Read card (Android app) is only a hint and stays greyed out, and saving from Upload driver card file is refused for a driver account.
Ask your company for its invitation code, open Settings, then Link, type the code under Linked companies and press Add company. You need your driver record first. A code works only once, because the company gets a new one after each link, so if it is refused ask for the current code; after 5 attempts in 15 minutes you must wait before trying again. Your files then reach the company automatically, and you can link to more than one company.
The driver-card file you downloaded from your card, with the extension .ddd or .tgd and up to 50 MB. Vehicle-unit files (named like V_...) are refused with 'Only driver card files (C_...) are accepted here', and so are ZIP and other archives. Open Files, press Upload and select the file; in the Android app you can also read the card directly.
The file does not belong to your driver record: the card number in the file, the card number in the file name or the driving licence number differs from yours. Upload only files from your own card. If you got a new card, upload a file from it: when the driving licence number matches the one stored, the file is accepted and your card number is updated.
By default the app keeps one driver-card file for each calendar week, Monday to Sunday: the one with the newest download date. The others are deleted automatically, also from the copies held by your linked companies. Uploading an older file for a week that already has a newer one can leave the older file out of the list although the upload looks successful.
The app reminds you when your newest file is older than 28 days; this limit is fixed. You choose how early the reminder starts in the card Driver upload on the Reminders page, and in the Android app you can tick Push notification to get it on your phone.
Reports are built from the file you open, so first upload your card file under Files; until then Info says no file has been uploaded. Infringements opens on the last 56 days ending today, so findings in an older file stay hidden until you choose a longer period such as All. The Speed report reads vehicle-unit files, which a driver account usually does not have, so it is often empty.
Open Info: your rest planner is there, calculated from your newest file and the current time. Working shows Next Daily Rest and Next Weekly Rest with the latest start under No later than, and Rest shows the earliest end of the rest you are taking now.
The planner treats you as resting when your newest activity is a rest, when the card was taken out after your last activity, or when your data ends no more than a week before now. Otherwise, for example when the file ends with driving or other work and is older than a week, the Rest tab shows this message. Upload a newer file; the Working tab still shows your counters and deadlines.
A regular daily rest is 11 hours (or 3 plus 9 hours split); a reduced daily rest is 9 hours up to 11 hours and is allowed at most three times between two weekly rests. A regular weekly rest is 45 hours or more; a reduced one is 24 hours up to 45 hours. The missing hours of a reduced weekly rest must be taken back, attached to another rest of at least 9 hours, before the end of the third week after the week of the reduction. The Working tab counts the reduced daily rests you used and the Rest tab lists what is still to be made up.
No. Reports have no PDF or print button. To keep a copy, download your original file from the list under Files, or press Download all to get a ZIP of a date range. The app creates PDFs only for documents your company issues to you, such as My eCMR and My DeCA, and for the monthly record of Time Registry if your company gave you access.
Open Work in the left menu and press My eCMR or My DeCA. Only issued documents that were issued or changed in the last 14 days are listed; drafts and cancelled ones are never shown, so ask your company for an older document. Your account must be linked to the company, and Work appears in the menu once a company with the Work module has assigned you a transport order; a document assigned on its own does not add it.
Open My eCMR and press Sign sender, Sign driver or Sign consignee on the document. Check or type the Signer name (and the ID number for the sender and the consignee), sign in the box with your finger and press Save signature. A DeCA needs no signature.
Open Documents in the left menu and press Add document. Enter the Document name and the Expires on date, and add front and back photos if you like. The Driver document expiry reminder warns you before the date, and the Driver card expiry reminder uses the expiry date read from your card file.
No. It is a forecast on screen, calculated from your most recent file and your company's payroll settings, and the app does not create a payslip, PDF or spreadsheet. The current period is an estimate that can change when you upload a newer file. Ask your company about your actual pay.
Only after you link your account to it. The company then receives your driver details (name, card number, birth date, driving licence number and card expiry), all your card files, old and new, and the documents from your Documents page, and it can open your reports and download your files. Your trip notes stay private unless you switch on Share trip notes for that company.
Open Settings, then Link, and press Delete in the row of the company, then confirm. The company stops receiving your new uploads, but the files already copied to it stay there. Deleting your whole account removes the copies held by the companies you are still linked to at that moment.
Open Profile, then the Security tab, press Request account deletion and open the link that arrives at your recovery email within 60 minutes. Opening it deletes the account at once and cannot be undone: your files and trip notes are removed, and so are the driver copies and files held by the companies you are still linked to. To remove only your driver record and its files, use Delete driver and all files on the Driver tab of Profile.
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